Presentation - Queensland Council of Social Service

QCOSS and Medicare Local Forum
8 May 2013
West Moreton-Oxley Medicare Local Region
Total Area: 9,618km2
Total population (2011): 365,638 (community of communities)
Suburbs: 197
Postcodes: 33 full & 10 partial
Number of Medical Practices: 110
Number of GPs: 409 (both p/t & f/t)
Hospitals (within WMOML):
Boonah Hospital (public)
Esk Hospital (public)
Gatton Hospital (public)
Ipswich General Hospital (public)
Laidley Hospital (public)
St Andrews Ipswich Private Hospital (private)
Mix of rural and high density living – aged persons in rural
areas; young families in urban areas;
Rapid growth in population - 52% in next 15 yrs
High prevalence of chronic disease – asthma, diabetes,
circulatory system diseases
Health risk factors – obesity, smoking, harmful use of
Regional Communities Transport Solutions Initiative
WMOML Community Advisory
Group research identified the
need for a regional community
transport solution as a priority
goal for 2012 – 2013
Transport consistently raised as
a concern by rural and regional
providers impacting on access to
primary health care, community
support services, employment,
education, social, sporting and
recreational pursuits
Regional Communities Transport Solutions Initiative
Key stakeholders confirmed the need for leadership to develop an
appropriate, coordinated transport response and recognized that
local responses were not meeting demand - a ‘whole of region’
approach was required
Independent research confirmed best practice service delivery to be:
community driven; evidence based; technology and resource
efficient; sustainable; accessible and integrated
Regional Communities Transport Solutions Initiative
To coordinate the implementation
of an accessible, affordable,
reliable and sustainable region
wide transport service for
disadvantaged members of the
community within the Ipswich,
Somerset, Lockyer Valley and
Scenic Rim regions
Regional Communities Transport Solutions Initiative
Partnership Arrangements
WMOML – Project Leader and Funds Manager
Community Advisory Group – Steering Group
Project Management Group – WMOML, Ipswich City Council,
Mission Australia
Project Partners – West Moreton Hospital and Health Service;
Lockyer Valley RC, Somerset RC; DEEWR; Ipswich Hospital
Foundation; Regional Development Australia
Timeline of Activity and Events –
Identification of issues & stakeholder engagement
WMOML CAG identify
Community Transport
as a Key Priority for
2012 – 2013
Minister Plibersek and
Councillor Neumann
briefed by VIP
Transport re concerns
in Somerset region
Aug 2012
Ipswich City Council meet
with WMOML re Community
Engagement – Community
Transport is discussed
“Transport – Everyone’s
Concern, No-ones Business”
workshop 1 held
Sept 2012
WMOML draft Regional
Transport plan developed
Mission Australia commits
funds to support scoping
Oct 2012
Workshop 2 held in Ipswich with key
partners. Call to action endorsed.
DEEWR express interest in collaboration for
a transport solution in Logan and Ipswich
CEO WMOML seeks financial commitment
and in kind contribution from Project
Nov 2012
Dec 2012
WMOML commits funds for scoping
study in partnership with ICC and
Mission Australia
ConNetica consulting presents
proposal for Inala, Goodna &
Ipswich corridor
Progress report presented to
Timeline of Activity and Events
Project planning and implementation
Consumer online surveys
developed and reviewed
Progress report to WMOML CAG
Meeting with DEEWR to discuss
transport initiatives
Workshop on Wheels Workshop –
visit to Comlink Mobility
Mangement Service, Sunshine
Decision to expand scope to
include whole of region. 4
phased approach endorsed.
Project Management team
Workshop 3 rescheduled due
to regional flood recovery
Jan 2013
Feb 2013
Ongoing independent research
Briefing note and progress report sent
to Project Partners
DEEWR contributes $20,000 towards
WMOL/Logan scoping study
Workshop on Wheels rescheduled due
to regional flooding
March 2013
April 2013
Progress report to WMOML CAG
Consumer surveys distributed to
Transport Provider Survey developed
and endorsed
Briefing to CEO WMOML and Shayne
Neumann, Federal Member for Blair
RCTSI Management Team Planning
Regional Communities Transport Solutions Initiative
Key Learnings
Community transport solutions need to take
account of different needs, priorities and aspirations
Need for a whole of community approach to improving access
Need to build on existing knowledge and services, grass roots intelligence
and lessons learnt rather than commission new research and new services
Need for greater coordination and collaboration between existing providers –
inefficient use of available infrastructure and resources
Need to introduce a community transport solution which does not compete
with, but rather facilitates access to, existing transport providers
Providing transport to health and community services does not replace the
need to increase the presence of these services in rural communities
Regional Communities Transport Solutions Initiative
Key Learnings
A regional solution will demand collaboration
between all stakeholders, across regional council
boundaries and a long term investment of finances,
human resources, IT and in kind contribution
A centralised, coordinated point of contact is
likely to deliver the best outcome for the region
Need to overcome regulatory, insurance and
policy barriers
Community transport responses need to be
supported by a well managed and well resourced
volunteer base
Any transport solutions need to be efficient and
accountable with strong governance and effective
Regional Communities Transport Solutions Initiative
Maintaining project momentum and the
commitment of Project Partners
Engaging diverse communities of interest
Sourcing the funds required to commission a
mobility transport management service to
deliver the RCTSI within West Moreton-Oxley
Ongoing project and funds management and
Monitoring and evaluation
Sustaining a long term viable, cost effective
service aligned to changing community need
Regional Communities Transport Solutions Initiative
Next Steps
Consumer survey distribution – progress, barriers, data analysis
Engaging with transport providers
Conduct of focus groups
Identifying point of contact with project partners
Briefing to Lockyer Valley and Scenic Rim
Development of a business and funding model

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