The NEW Parking Ecosystem - The Texas Parking Association

Report
THE “NEW” PARKING
ECOSYSTEM
Carmen Sevrens
Nathan Donnell
Shi Brooks McGowan
Michael Dixon
The NEW Parking Ecosystem:
parking technology and the central database functioning as
one unit to streamline the parking process
Central
Database
What Changed the Ecosystem?
We found a common identifier
The License Plate
Open Architecture
• Combine parking data from all LEP
components
• Consolidate all data into a common
database
• Provide enforcement officers with
real-time data to perform their duties
• Exchange data seamlessly in the
cloud
The Paystation:
Pay by License Plate (PbLP) Parking
PBL
Pay Stations
Central
Database
Pay-by-License Plate
• Pay-by-License Plate (PbLP) is the
pay station component of license
plate enabled parking
• Consumers enter their license plate
number instead of a space number
• Proven operating model that has
been used for many years
PBL Parking Workflow
1. Park vehicle
2. Enter plate number
3. Purchase time
4. Collect receipt and
head to destination
Advantages Of PbLP Operations
Pay-andDisplay
Pay-bySpace
Pay-byLicense Plate
• Least efficient
• Better efficiency
• Best efficiency
• Display permit
• Spaces numbered
• Marking optional
• More pay stations
• Less pay stations
• Less pay stations
• Cannot assign rates
to spaces
• Can assign rates to
spaces
• Can assign rates to
areas/zones
• Revenue leakage via
Pass-Back
• Less opportunity for
revenue leakage
• No opportunity for
revenue leakage
• Visual inspection
enforcement
• Wireless handheld
enforcement
• LPR system
enforcement
• Least integrated with
Pay-by-Phone
• Easily integrates with
Pay-by-Phone
• Easily integrates with
Pay-by-Phone
• Least user-friendly
• More user-friendly
• Most user-friendly
Value Added Services With PbLP
With a license plate
identifier, we can
• Allow Extend by Phone
(EbP)
• Issue COUPONS specific
to a customer
• Allow grace periods
Pay by Cell:
Mobile Phone Payment for Parking
Central
Database
Pay-by-Phone
Services
Pay by Cell (PbC)
Mobile payment technology provides a means to initiate parking with a
mobile device.
An account-based membership program, offering universal access to a
mobile payment platform with a single enrollment.
Worked traditionally for non-gated environments: curbside/on-street
spaces, surface lots and open garages. Now with overlay solutions &
PARCS integrations moving to the gated parking footprint.
Payments separated by merchant/location and available per transaction
or via the “virtual mobile wallet” payment instrument.
System Accessibility Examples:
Native mobile applications (iPhone, Android, BlackBerry, Windows Mobile 7)
Quick Response (QR) Code
Near Field Communication (NFC)
Interactive Voice Response (IVR), Dual Tone Multi Frequency (DTMF)
SMS/TXT message
In-Vehicle GPS Coordinates/Positioning
Landline
Helpdesk
Solution Appeals to All Constituents
PARKING PROVIDERS
END CONSUMER
Generates ~20% more revenue than metered
No “feeding the meter”
Reduce operating and capital costs
15 minute text reminders; no need to predict
Reduce traffic and fuel emissions
length of stay
Streamline parking management and improve
Free mobile app
resource management
Opt-in local information, consumers can find
businesses in proximity to their parking
space
Real-time payment: pay only for the time
actually parked
Mobile Payments for Non-Gated Parking
Pay from your car
using an app or by
making a call
About Mobile Payments
• One-time free registration
• Easy-to-use apps
• IVR & Text options Customer service
• Push, text, & email reminders or notifications
• Integration with 3rd-party vendors
$$
Any 3rd-Party
System or
Device (Bike
Share, EV
Charger,
Vending
Machine)
Pay from tablet
Potential for
LPR enforcement
Purchases
conveyed real
time to
enforcement
handhelds, pay
machines, and
phone apps
Expanding the Mobile Platform
Mobile commerce
Transit payment
Mobile wallet
Mobile payment
EV Charging payment
Permits & Event Permits
Gated Pay-by-phone parking
Pay-by-phone parking
Parking Management System
Parking
Mgt System
Central
Database
Virtual permits
Any credential signals permissions
Advantages:
• Purchasing
• Inventory
• Distribution
• Data Entry
• Quicker Enforcement
Virtual Permits: LEP
• Registered license plate represents the permit
• Parking organization saves on purchasing and distributing
permits
• Patrons have the permit in their possession and can start
to use it immediately
• Must have an efficient way to identify plate in the field.- ie
LPR
Enforcing virtual permits with Autovu
Scofflaw ‘bad’
Permits ‘good’
Real-Time
eTicketBook
eTicketBook issues citations
Sits on AutoVu vehicle laptop
with cabled printer
Integrated to AutoVu – received
plate and several image files
Replaces ticketwriter
Reduces issuance time
Sends citations to T2 Flex in
real-time
AutoVu eTicketBook Integration
Officer operates AutoVu equipped vehicle
“Hit” is recorded
Officer Chooses to “Enforce”
Plate information sent to eTicketBook
Flex system/Enforcement officer fills in other details
Officer prints citation on USB connected printer
The BIG Picture
Virtual Permits
Pay by Phone
Multi-Space
Meters
Pay by Plate
License Plate Recognition (LPR)
Central
Database
LPR
System
24
25
LPR SYSTEM - Enforcement
“Permit” Sources
How LPR enforcement works
• Reads
• Infractions
• GPS Position
SCOFFLAW !
Data sent live
=
LPR: In Vehicle Application
- Virtual Permit enforcement
- Residential Parking Permits (RPP’s)
- Seasonal or Semester permits (Including Shared permits)
- Pay-by-plate (Dynamic wireless updates)
- Time limit enforcement with GPS and/or wheel imaging
- Scofflaw
Realistic Expectations
– True Force Multiplier
Realistic
Expectations
- Increase coverage
- Increase citations issued
- Increased overall satisfaction
(Citizens and staff)
Advantages Of The New Ecosystem
•
Increased Revenue
•
•
•
No piggybacking on parking
More payment options – cellphone, paystations
Improved Customer Service
•
•
•
•
More payment options – cellphone, paystations
No need to go back to the vehicle
Value added services – coupons, validations
Reduced Expenses
•
•
•
•
Less enforcement personnel
ePermits
Optional tickets for paystations
Improved Productivity
•
•
•
No visual enforcement
No multiple devices
Scofflaws, Amber Alerts, stolen cars
THANK-YOU

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