One Stop at UC • Current setup. • Types of payments processed. • Walk through of: - Web Payments. - Conferencing and Events. - Administration • What’s next. Current Setup • Latest version (v2010) installed June 2011 to update cashiering operations. • Web payments March 2012. • Conferencing and Events March 2012. • Student Fee - Australia Post imports May 2012. • Int’l Student Fees- Western Union imports October 2012. • 3rd party cashier closed on January 2013. UC now run cashless (almost). System Architecture The hosted experience so far • Centralised (specialised) support. • Lower cost of ownership (staff/software/hardware). • PCI compliance (card details stored offsite). • Good relationship with vendors. • Note to self: research the hosted solution to determine any risks. Payment types • Student Fees (via Australia Post and Western Union import). • All other student payments via Web Payments - include library fines, print/copy credit, replacement student ID cards, transcripts/testamurs, and faculty specific payments advertised internally. • Trade debtors, staff repayments. • Conferences and Events (internal and external attendees). Builds on web payments technology. • 2012 value/volume $41.1M/25,300 transactions. Web Payments • UC accept Visa and MasterCard debit/credit card. This also includes the UC1 student card which has a MasterCard debit facility via CBA. • Flexible configuration of pages to UC branding and enhance user interaction via scripting (ITM). • Payment gateway selection experience. • 4 payment gateways for UC and external entities. University UC College UC Union NATSEM (Research Centre) Web payments walk through • 1. Create a transaction Web payments walk through • 2. Create fields to be used in the transaction - Different data types (text, currency, numerical) - Can add validation to control input (eg no of characters) - Create dropdown lists within One Stop - Link fields to corporate system data (directly or via data warehouse) Web payments walk through • 3. Design screen layout Web payments walk through • 3. Publish to web Web payments walk through Web payments walk through • 3. Customised emailed receipt (can include form data) Events walk through • First University to go live. • Immature product this time last year. • Range from student field trips to international conferences – it’s all an “event” • Handles delegate registration, registration periods, caps no of registrations. • Payment by credit card or generate an invoice (govt depts). • To date approximately 40 conferences through One Stop Conferencing walk through • 1. setup an event Event Organisers • Install One Stop – can do booking enquiries. View/Cancel/Edit details. Export to Excel. One Stop Administration • User security – create profiles with permissions on data and menus. Then assign user to a profile. • Segregation of payment types to cashier registers or payment gateways via Locations. • eg Library Cashier, Admin Cashier. • Locations allow segregation of transaction types, tender types, receipt numbering, which bank account to deposit in. One Stop Administration • Event Processor • Controls all “events” such as create .csv files, email files to mail recipients, close web payment registers, update external systems, import files, FTP files to UC network. One Stop Administration • Session Manager What’s next - Graduation • Business driver – a seamless experience for students / remove cash handling risk. • To include gown hire and guest tickets. • Validate details with Callista (gown type/ no of guest tickets/ award / ceremony details). • Online payment and gown deposit refunds.