FiOS and VSBB Overview 1-24-14

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FiOS Overview
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
FiOS Internet Overview
Product Highlights
• Fiber to the Premise (FTTP) broadband service offering
• Available in 12 Verizon Telecom (VZT) in franchise states
• MA,RI,CT,NY,NJ,DE,PA,MD,VA,FL,TX,CA and DC
• Not all business locations qualify. Must be qualified at a site address level
• Speeds range from 3M/1M to 500M/100M
• Speeds of 150M and higher are not available in all locations*
• Available as Dynamic or Static IP based on customer requirements
• Static IP not available for 3M/1M or 15M/5M speed options
• If Static option is selected, (1) Static IP is included.
• Additional IP can be purchased in blocks of 5,13,29,61,125
• Available as Standalone or within the VSBB Bundle
•
•
FiOS is priced lower when combined with Verizon voice services
Non-recurring charges are reduced or waived within the bundle
*500M service has been rolled out on limited basis, must show in Cofee/Onesource(via quote) as available
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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FiOS Internet Pricing Table
FiOS Internet
Speed/Pricing/Availability
SBU
FiOS Internet for Business effective 9/22/13
for SBU offices
Dynamic FiOS
3M/1M
15M/5M**
50M/25M** 35M/35M** (HDNO)
75M/35M
Retail Standalone MRC (MTM)
$69.99
$84.99
$104.99
$114.99
$124.99
Dynamic FiOS
3M/1M
15M/5M**
50M/25M** 35M/35M** (HDNO)
75M/35M
Retail Standalone MRC (2 year)
$49.99
$74.99
$94.99
$104.99
$114.99
Static FiOS
50M/25M** 35M/35M** (HDNO)
75M/35M
Retail Standalone MRC (MTM)
N/A
$124.99
$134.99
$144.99
Static FiOS
50M/25M** 35M/35M** (HDNO)
75M/35M
Retail Standalone MRC (2 year)
N/A
$114.99
$124.99
$134.99
Professional Installation
FREE for first PC; $75 for each additional PC
Activation Fee NRC for standalone
$149.99
Wireless Router 4-port for Dynamic IP (or up to 125 Static IPs) $149.99 for standalone
USB Wireless Adapter
$34.99
CPE Extended Service Plan (After 90 Day Warranty)
$3.99 MRC per Internet Circuit
VZ Internet Security Suite (VISS)
FREE for 1 PC / $7.99 for 3 PCs
IP Address
1 Dynamic or 1 Static
Static IPs (block of 5, 13, 29, 61, 125), instead of 1 IP address
N/A
$20, $50, $80, $120 or $190 MRC
Email Boxes (verizon.net)
10 .net mailboxes
VZ Online Backup & Sharing (VOBS) 1GB
Included
24X7 Technical Support, 30 Day MBG on term commitment
Included
*May not be available on all areas; may require Truck Roll for new ONT and/or Ethernet re-wiring.
**75M/35M Bolt-On Upgrade Dynamic $20 Add'l MRC; Static $30 Add'l MRC
150M/65M*
$184.99
150M/65M*
$174.99
150M/65M*
$204.99
150M/65M*
$194.99
300M/65M *
$274.99
300M/65M *
$264.99
300M/65M *
$294.99
300M/65M *
$284.99
500M/100M *
$379.99
500M/100M *
$369.99
500M/100M *
$399.99
500M/100M *
$389.99
*Pricing as of 9/22/13. Always verify pricing in Onesource, Vibe(Cofee) or IC Insite as prices are subject to change*
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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FiOS TV Overview
Product Highlights
• Confirm eligibility as not all FiOS Internet locations can get TV
• Must say “FTTP/Video Capable: Y” in Onesource/Cofee
• Three Customer Types*
• Commercial Public: Can be seen by customers outside the company (ex. Doctor office
waiting room for patients to view)
• Commercial Private: Used for only internal to the company (ex. Employee break room)
• Tavern/Bar Restaurant: Primary function is to provide on site food and / or beverage
service
*Understand customer situation to ensure correct type as it will impact pricing/programming
• FiOS has a max number of (14) Set Top Boxes (STB)
• It is a product/system limitation at this time
• Impacts selling to accounts with larger STB requirements such as hospitality accounts
(hotels, nursing homes, fitness facilities/gyms)
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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FiOS TV Packages
Core Service Packages*
•
Ultimate HD for Business (Commercial Private Only)
– Up to 330 Channels/105 HD
•
Extreme HD for Business (Public or Private)
– Up to 250 Channels/75 HD
• Extreme HD for Bar/Restaurant
– Up to 250 Channels/75 HD
•
Prime HD for Business (Public or Private)
– Up to 160 Channels/55 HD
•
Select HD for Business (Public or Private)
– Up to 103 Channels/30 HD
• FiOS TV for Business (Basic – All)
– Provides up to 35 basic channels
*Public packages cannot add on Premium channels (HBO and/or Cinemax) or Video On Demand for broadcast to an
audience
Packages available as of 9/22/13, be sure to check IC Insite, Vibe (Cofee) or Onesource for current packages and
pricing.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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FiOS Target Customers
Target Customers
• Customers who need high speed, reliable bandwidth at affordable rates
• No need for Service Level Agreements (SLA) on their Internet
• If looking for Service Level Agreements offer IDS services
• Need to support both Wired and Wireless(WiFi) enabled devices
• Examples include Laptops, Tablets, Smartphones, VoIP phones (VCE)
• Need for additional features such as Free Wi-Fi Hotspots, (1) PC of Verizon
Internet Security, and 1G of Verizon Online and Backup at
• Looking for TV service for employees and/or customers
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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VSBB Overview
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
VSBB Overview
• Product Highlights
• For new or existing customers combining Voice, Broadband and TV(optional)
providing increased discounts to the customer
• Customers can customize bundle based on need
• Broadband: FiOS or HSI(will always default to FiOS if available)
• Voice Lines: Basic, Plus, Unlimited
• FiOS TV or DirecTv (with HSI)
• Sales Zone Promotional Offers provide deeper discounts on top of the VSBB
bundle discounted rates (change about every 6m)
• Customers coming off a 2011 promotional offer may be eligible for Promotional
Roll Off Offer which renews Sales Zone credits
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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VSBB Target Customers
• 1-50 employee companies using basic phones or smaller phone systems
• Retail stores, Doctor offices, Satellite offices
• Customers needing 1-25 voice lines
• Maximum of 10 unlimited calling lines
• No need for SLA on their broadband services
• Would need to look at Internet Dedicated
• Looking to get additional add on features for their voice and broadband
services at no additional cost
•
•
•
•
Enhanced Voice Features such as Voicemail and Caller ID
Verizon Internet Security Suite (VISS)
Google Apps
Verizon Online Back up and Sharing (VOBS)
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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VSBB At a Glance
Product Includes
Availability
Voice Lines (Custopak or Pots)
Broadband (HSI or FiOS)
TV (FiOS TV or DirecTV)
Verizon ILEC territories (MA, RI, CT, NY, NJ, PA, DE,
MD, DC, VA, CA, FL, TX)
Min Lines/Employees
1 Line
Max Line/Employees
25 Lines (10 max unlimited)
Sweet Spot
1-50 employees, up to 25 voice lines and broadband
Local & LD
Unlimited lines cover all local, toll and LD calling.
Basic and Plus lines are measured service
Quality of Service/Service Level Agreements
Time to Install
Customer Equipment
Price
None
7-10 Business days based on availability
Standard phones or phone systems utilizing regular
phone lines. Verizon Broadband router
$65 to $1000 based on line count/type and
broadband speeds
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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VSBB Customer Pricing Example
Standalone
VSBB
VSBB(w/SZ)*
Main Line unlimited
$65.95
$75.00
$75.00
Basic Line
$23.95
$20.00
$20.00 (included)
Additional Call FeaturesMain Line (Caller ID and
Voicemail)
$10.00
$0.00
$0.00
FiOS 50M/25M
Dynamic
$94.99
$64.99
$64.99
Google Apps
Not included
(3) Free users
(3) Free Users
Bundle/SZ Credits
Not available
($10.00)
($50.00)
Total
$194.89
$149.99
$109.99
Notes
• *MA customer NEW to Verizon subscribing to Custopak Main line Unlimited, one Basic Line on 2 year term with 50/25M FiOS
Dynamic Service. Basic Line is included at no cost and discount is reflected in the Bundle Credits .
• Standalone Unlimited and additional features pricing is based on Freedom for Business plan.
• VSBB pricing should be done via Sales Zone 2 2013 Calculator
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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