TransforMissional Coaching Tips Dr. Tim Roehl “TransforMissional Coaching” Seven Benefits of Great Listening Great listening… 1. Lets people know they are valued and respected. 2. Treats people like adults…and enhances adult learning. 3. “Holds up a mirror” so the leaders can see themselves more realistically. 4. Helps provide us with accurate information…and helps us move beyond assumptions. 5. Builds credibility by demonstrating empathy. 6. Creates the focus and clarity of self-awareness. 7. Creates ownership and personal responsibility. 1. “Seek first to understand, then to be understood.” (Covey) 2. “He who talks most listens least.” (Ogne) 3. Start with the other person’s “world.” 4. Listen beyond words for tone of voice and body language…and be conscious of yours. Communication is 7% words, 35% tone, 58% body language. 5. Beware of “autobiographical responses”: interpreting and advising from your own experience. 6. Don’t be afraid of silence. A “pregnant pause” can give birth to great insights! 7. Listen for “aha” or “uh-oh” moments—they are the discovery/turning points.