Southeast Mississippi Rural Health Initiative, Inc. (SeMRHI)

Report
HATTIESBURG FAMILY HEALTH CENTER
66 OLD AIRPORT ROAD, HATTIESBURG, MS
2ND LARGEST PROVIDER OF HIV CARE IN
STATE; 725 PLWHA SERVED SINCE 1/2013
Mission: To provide access to affordable quality primary and preventive health care to our
Communities in a patient centered, safe, compassionate environment.
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Originated out of a recommendation by the HIV QMI on June 6,
2012 to increase the efficiency of clinic flow for new patients
Started project in August 2012 to eliminate 2nd visit within 2 weeks
of initial visit and to initiate HAART and/or OI prophylaxis on the
initial visit
Goal-75% of patients to complete initial enrollment/labs visit prior
to 1st office visit
Benefits-Familiarity of clinic location, staff and clinic flow, initial
rapport building, decrease wait time for the initial visit, lab
results/HAART initiation and /or OI prophylaxis when warranted
on initial visit and eliminate a 2nd visit to start HAART/review of
labs
Barriers-lack and/or limited transportation, work schedules,
inability to contact patient or too ill to keep scheduled
appointment
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Used PDSA model for improvement
Improvement in the time of initiation of
HAART/OI prophylaxis of new patients
Improvement in data collection and reporting
Improvement in communication among the
health care disciplines
Extended lab hours and added transportation
shuttle service to help eliminate barriers
August 2012-December
2012
New
Patients
Scheduled
19
(73%)
26
Kept Lab/
Enrollmen
t Appt
January-May 2013
New
Patients
Scheduled
13
(62%)
21
Kept Lab/
Enrollment
Appt
Will continue this project until August 2013 to
reach goal
 Will continue to work with patients to improve
adherence to initial enrollment/labs visit
 Staff, HIV QMI committee and administration
had strong buy-in for project
 Will also monitor those newly diagnosed
patients from August to present for retention in
care
 Will continue to improve on eliminating barriers
to keep initial enrollment/labs visit
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