Module 6 Reinforcement Activity Risk Management

Report
High
Medium
Low
Probability of Occurrence
Module 6 Reinforcement Activity
Risk Management
Low
Medium
High
Magnitude of Impact
© SHRM
Module 6, Activity 1, Slide 1
Module 6 Reinforcement Activity
Risk Management
The vice president of HR for a mid-sized bank has listed
four risks from the organization’s employment practices
and from employees themselves:
1. Employees may commit fraud.
2. Employees may sue the company for violating their
legal rights.
3. Employees may pose a risk to fellow employees in the
workplace.
4. Employees may expose the bank to claims because
they are not sufficiently skilled to explain more
sophisticated investment products to customers.
Suggest possible prevention strategies for each risk.
© SHRM
Module 6, Activity 1, Slide 2
Module 6 Reinforcement Activity
Risk Management
Risk
Prevention Strategies
Employees may commit
fraud.
© SHRM
Module 6, Activity 1, Slide 3
Module 6 Reinforcement Activity
Risk Management
Risk
Employees may commit
fraud.
Prevention Strategies
Employ hiring checklists to ensure that
references are confirmed and crosscheck potential employees in criminal
databases.
Work with internal auditors to establish
control procedures and auditing
schedules.
Train managers to recognize signs that
employees may be committing fraud.
Rotate employees among different jobs
every three months.
© SHRM
Module 6, Activity 1, Slide 4
Module 6 Reinforcement Activity
Risk Management
Risk
Prevention Strategies
Employees may sue the
company for violating their
legal rights.
© SHRM
Module 6, Activity 1, Slide 5
Module 6 Reinforcement Activity
Risk Management
Risk
Employees may sue the
company for violating their
legal rights.
Prevention Strategies
HR should be sure that the company’s
employment policies and handbooks are
up-to-date and nondiscriminatory.
Employees should receive training on
company policies and processes.
HR should have a process to deal with
employee complaints and resolve them
before they become an issue.
The company should have EPLI to
protect it in the event of litigation.
© SHRM
Module 6, Activity 1, Slide 6
Module 6 Reinforcement Activity
Risk Management
Risk
Prevention Strategies
Employees may pose a risk
to fellow employees in the
workplace.
© SHRM
Module 6, Activity 1, Slide 7
Module 6 Reinforcement Activity
Risk Management
Risk
Prevention Strategies
Employees may pose a risk Supervisors should be trained to
to fellow employees in the
recognize behavioral problems.
workplace.
The EAP program should be utilized to
help employees with problems.
HR should institute a rigorous referencechecking program to screen out
potentially violent offenders.
The company should develop and
communicate a zero tolerance policy
toward violence.
© SHRM
Module 6, Activity 1, Slide 8
Module 6 Reinforcement Activity
Risk Management
Risk
Prevention Strategies
Employees may expose the
bank to claims because
they are not sufficiently
skilled to explain more
sophisticated investment
products to customers.
© SHRM
Module 6, Activity 1, Slide 9
Module 6 Reinforcement Activity
Risk Management
Risk
Employees may expose the
bank to claims because
they are not sufficiently
skilled to explain more
sophisticated investment
products to customers.
Prevention Strategies
Conduct a needs assessment to
determine the skills that are needed to
sell the investment products.
Provide training for personal bankers.
Develop marketing materials/sales tools
that help explain the products.
The company should have appropriate
errors and omissions insurance to protect
it in the event of litigation.
© SHRM
Module 6, Activity 1, Slide 10
Module 6 Reinforcement Activity
OSHA Inspection Priorities
First
Imminent
danger
Second
Fatalities and
catastrophes
Third
Complaints
Fourth
Referrals
Fifth
Follow-ups
Sixth
Planned
© SHRM
Hazards that could cause
death or serious physical harm
Incidents that involve a death
or hospitalization of 3 or more
employees
Allegations of hazards or
violations
Referrals of information from
other agencies
Checks for abatement of
violations
High-hazard industries or
workplaces with high rates of
injury and illness
Module 6, Activity 2, Slide 11
Module 6 Reinforcement Activity
OSHA Inspection Priorities
First
Imminent
danger
Second
Fatalities and
catastrophes
Third
Complaints
Fourth
Referrals
Fifth
Follow-ups
Sixth
Planned
© SHRM
Hazards that could cause
death or serious physical harm
Incidents that involve a death
or hospitalization of 3 or more
employees
Allegations of hazards or
violations
Referrals of information from
other agencies
Boomtown Construction
is hired to replace
corroded oil pipelines for
an oil refinery. An
employee complains to a
supervisor that the trench
is dangerous and
unstable. The supervisor
takes no action, so the
employee calls OSHA.
Checks for abatement of
violations
High-hazard industries or
workplaces with high rates of
injury and illness
Module 6, Activity 2, Slide 12
Module 6 Reinforcement Activity
OSHA Inspection Priorities
First
Imminent
danger
Second
Fatalities and
catastrophes
Third
Complaints
Fourth
Referrals
Fifth
Follow-ups
Sixth
Planned
© SHRM
Hazards that could cause
death or serious physical harm
Incidents that involve a death
or hospitalization of 3 or more
employees
Allegations of hazards or
violations
Referrals of information from
other agencies
Checks for abatement of
violations
Two employees for a
commercial cleaning and
window-washing service
were fatally injured when
they fell approximately 90
feet onto a cement
courtyard. Both victims’
descent control devices
and personal fall arrest
systems were attached to
a static line that failed.
High-hazard industries or
workplaces with high rates of
injury and illness
Module 6, Activity 2, Slide 13
Module 6 Reinforcement Activity
OSHA Inspection Priorities
First
Imminent
danger
Second
Fatalities and
catastrophes
Third
Complaints
Fourth
Referrals
Fifth
Follow-ups
Sixth
Planned
© SHRM
Hazards that could cause
death or serious physical harm
Incidents that involve a death
or hospitalization of 3 or more
employees
Allegations of hazards or
violations
Referrals of information from
other agencies
Warehousing Central
experienced a higherthan-normal injury and
illness rate. It has a
DART (Days Away from
work, Restricted work
activity, and job Transfer)
annual total of 20 per
every 100 full-time
employees.
Checks for abatement of
violations
High-hazard industries or
workplaces with high rates of
injury and illness
Module 6, Activity 2, Slide 14
Module 6 Reinforcement Activity
OSHA Inspection Priorities
First
Imminent
danger
Second
Fatalities and
catastrophes
Third
Complaints
Fourth
Referrals
Fifth
Follow-ups
Sixth
Planned
© SHRM
Hazards that could cause
death or serious physical harm
Incidents that involve a death
or hospitalization of 3 or more
employees
Allegations of hazards or
violations
Employees at Century
Lumber Mill complain that
mill equipment is not
adequately protected and
that the amount of
sawdust in the air is
causing irritation to
workers.
Referrals of information from
other agencies
Checks for abatement of
violations
High-hazard industries or
workplaces with high rates of
injury and illness
Module 6, Activity 2, Slide 15

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