Taking Standards 2, 7, and 14 from Draft to Implementation…. By when? It can be done! Learning Objectives Identify and utilize existing resources to overcome obstacles; Identify ways to empower and engage an apprehensive faculty and staff; Gain an understanding of how evidence can be used to cultivate a culture of assessment that shifts from an attitude of accountability to an attitude of continuous improvement. Background 2008 MSCHE Self-Study completed 2009 MSCHE Team Findings –Outdated Strategic Plan –Lacking an Institutional Assessment process –Insufficient documentation of Learning Outcomes Assessment Board of Trustee Resolution March 19, 2009 The Herkimer County Community College Board of Trustees declared its commitment to: “…support the college’s efforts to create a culture of assessment...” MSCHE WARNING issued May 2009 DUE September 1, 2010 (REALITY = May 2010): – Develop a culture of assessment – Develop & implement: • Strategic Plan • Institutional Assessment Plan • Student Learning Outcomes Assessment Plan Administrative Response DIVIDE & CONQUER –Standard 2 – Asst. to the President –Standard 7 – Asst. Dean of AA –Standard 14 – Assessment Committee 2 7 14 Strategic Plan Implement Institutional Assessment Plan Implement Learning Outcomes Assessment Plan Implement Standard 2 MSA Requirement: In order to be in compliance with this standard, the College must develop a new multi-year Strategic Plan to address the future direction of the College. It is expected that this Plan should be completed within the next 24 months. Mapping Our Future Development & Maintenance of a Strategic Plan • CHALLENGES FACED • OUR GUIDING PRINCIPLES • THE PROCESS: WHO? WHAT? • USING EXISTING TECHNOLOGY TO CAPTURE/ARCHIVE EVIDENCE Standard 2: Mapping Our Future Developing & Maintaining a Strategic Plan CHALLENGES WE FACED • Apprehension • Limited financial resources • Capturing what we are doing Standard 2: Mapping Our Future Developing & Maintaining a Strategic Plan OUR GUIDING PRINCIPLES 1. Get EVERYONE involved!! KEEP everyone involved!! 2. Start with the basics 3. Do it in-house Standard 2: Mapping Our Future Developing & Maintaining a Strategic Plan THE PROCESS – WHO? Stakeholders • Internal • External FOCUS GROUPS • Strategic Goal Task Forces • Strategic Planning Committee Focus Group Results Focus Group Results Strategic Task Force 1 Focus Group Results Strategic Task Force 2 Strategic Planning Committee Standard 2: Mapping Our Future Developing & Maintaining a Strategic Plan THE PROCESS – WHAT? Rule of Six Three conceptual levels: GOAL: Big picture concept; overarching idea OBJECTIVE: Mid-level concept; what’s needed to realize the Goal ACTION STEP: Specific, concrete steps for achieving Objectives Using Existing Technology to Capture/Archive Evidence Web-Based Reporting System: Developed entirely in-house Convenient/User-Friendly Includes “Other” category for each Objective Links activities to Action Steps and MSCHE Standards Archived by academic year Encourages effective intradepartmental communication Standard 7 MSA Requirement: Develop and implement a comprehensive institutional assessment plan that demonstrates its compliance with Standard 7 and its overall effectiveness in achieving its mission, goals, and values. Standard 7 Challenges & Strategies Develop & Implementing the IA Plan Guiding Principals – Units & IE Comm Cultivating a Culture REALITY CHECK – August 2009 Can’t I just use the final course grades as student learning assessment? OLD MISSION STATEMENT = WAITING FOR A NEW MISSION STATEMENT Outdated Strategic Plan = NO Strategic GOALS ACADEMIC FREEDOM!!! Challenge Strategy Institutional Assessment Audit Effectiveness internal …what’s that? Clearly defined written terms Challenge Strategy BOT Resolution, The “A” word – the Highlight results, USE the results, value of Kiss My assessment? Assessment! Challenge Strategy UNITS (nonSmall group instructional) – meetings, Assessment & Meet where they Documentation are, Examples/Model Challenge Strategy Scarce Research, Resources Ask, Borrow, Collaborate, USE what you have (ANGEL) Challenge Strategy Old Mission Asst. Dean on Statement all three & Strategic committees Plan Challenge Strategy Demonstrate & implement Institutional Assessment Plan Research, Written plan, PILOT, Graphic Organizers Mapped Unit Goals II. Serve learners by providing high quality, accessible educational opportunities. Serve learners by providing high quality, accessible services. III. Respond to the needs of the local and regional communities. Strategic Goals 1. 2. 3. 4. 5. Academic Programs and Support Campus Life Institutional Culture Operational Sustainability Outreach and Community Relations Institutional Learning Outcomes A. B. C. D. E. Communications Knowledge Management Problem Solving Ethics and Social Responsibility Aesthetic Responsiveness Mission Reference (not all units will align with ILO’s) I. Unit Name Mission Strategic Goals - I 1 Identified Goals II III 2 3 4 5 ILO’s A B C D E Academic Support Center - Support student learning goals through academic support services including labs, disability services, workshops, and course embedded remediation. X X X X X X X X - Foster independent student learning through collaborative partnerships with students, faculty, administration, and staff. X X X X X X X X X - Facilitate the College placement assessment process and utilize data to develop supportive programming. X X X X X X X X X X X X X X Units MAJORS Strategic GENED Goals CLOPLO-ILO Depts/ Units Faculty IE Committee Assessment Committee Faculty ANNUAL REPORT CARD Standard 7 Guiding Principles Units – Assessment Audit – Meet where they are – Model what you want to see – Facilitate/ Follow-up/Open Door – PRAISE & THANK – CTL & Celebrate Standard 7 Guiding Principles IE Committee – Broad Membership – Don’t Overwhelm – Facilitate/Guide – Bring Examples – Listen – Solicit Suggestions SHIFTING FROM: SHIFTING TO: “What are “What did we my learn to results?” improve next time?” SHIFTING FROM: SHIFTING TO: Assessing Assessing Private Collaborative Practice Practice SHIFTING FROM: SHIFTING TO: Inconsistent Continuous Improvement Systematic/ Regular Continuous Improvement SHIFTING FROM: SHIFTING TO: Accountability Responsibility Extrinsic Motivation Internal Motivation June 2010 Standard 7 Institutional Effectiveness Standard 2 Assessment of the SP Standard 14 Assessment of Student Learning Standard 14 MSA Requirement: The College must put procedures and practices in place to use direct assessment measures to assess student learning and to close the assessment loop by using the results to make improvements. Document and track: – recommendations from the assessment of all courses and programs; – activities that result from addressing these recommendations, and; – activities that result by documenting curricular improvements resulting from these activities. • Organize to establish mission • • • • • • • and goals Move resistant faculty to action Discover available tools Establish budget Gather data & documentation methods Create a plan Schedule and create implementation process Communicate effectively Modeled SLO Assessment Practices in building the Assessment program • • • • • • • • The Work Flow PLAN PILOT REPORT TEST ASSESS IMPLEMENT ASSESS CLOSE THE LOOP Assessment Plan for all levels of Student Learning: SLOs Institutional - ILO Program - PLO Course - CLO Curriculum Mapping – success gained through use of graphic organizers • Create crosswalks and map outcomes with goals and objectives and timelines for completion • Professional Development sessions and Division Meetings devoted to completing and using maps • Faculty discipline groups, liaisons and leaders • Documentation with common access Assessment e-Handbook/Intranet BUILD TRUST • • • • Faculty leaders with faculty Administrators with faculty Faculty with administrators BOT with administrators and faculty • County Legislature with BOT and administrators USE WHAT YOU HAVE Technology – ANGEL – Shortens the learning curve – Experts are in place to help develop – Reduces costs – Less intimidating for faculty and staff – Available to all faculty USE WHAT YOU HAVE Funding Faculty Assessment Co-Chair – course load reduction during heavy work period of process development and training; paid for hours worked during summer writing of Monitoring Report In-house training sessions MSCHE Conferences Books and online resources for committee members/faculty USE WHAT YOU HAVE People Use their expertise – they like it. Identify hidden or underused skills and call upon them. Show appreciation – “Please” and “Thank You” goes a long way! Ask specific people to engage, identify in writing and define the expectation. Keep the tasks reasonable in outcomes and time invested. Communicate! LAUGH! Assessment Bytes e-Newsletter “Kiss My Assessment” Awards BE CONSISTENT Follow through with the plan! Repeat…repeat…repeat… Assess and model the progress: - Committee and faculty evaluation & discussion Use feedback and give feedback! Reasons we made it… • Self-motivated, skilled committee members (diverse skills & knowledge – good balance between HU, SS, SC, BU and administrators) • Administration – support of time, funding and facilities and us! • BOT • Teachers teaching teachers! • Teamwork - The right people for the right job! More reasons… • On-going training for faculty and committee members • Timeline continual updating • Philosophy – rotate faculty involvement and responsibility to get more buy-in • Naysayers would not stop us. http://www.herkimer.edu/plan http://www.herkimer.edu/assessment-handbook Daniel Sargent: [email protected] Jackie Snyder: [email protected] MaryAnn Carroll: [email protected] Thank you!