USMA Department of Mathematical Sciences Information Technology LTC Paul Goethals Mr. Frank Maresco Ms. Donna Swanson USMA Department of Mathematical Sciences AGENDA • • • • • • • • • Personnel Network Desktop Systems & Configuration Printing Email/Calendar Policies Web Stuff Demo Conclusion USMA Department of Mathematical Sciences COMPUTER TEAM • LTC Paul Goethals • Mr. Frank Maresco Department Computer Officer -Information Technology Specialist - Web/Database - Network - Java/Database Software - Internal Web/Database - Classroom/Office Support • Ms. Donna Swanson Information Technology Specialist - Classroom/Office Support - External Web - IASO USMA Department of Mathematical Sciences NETWORK • Fast Ethernet (100 Mb/sec) in all of Math offices and classrooms • Wireless – A protocol (poor reception), connect via Odyssey Client Software – Remember “FIPS MODE ON” – All changing to Windows managed soon on B/G USMA Department of Mathematical Sciences FACULTY COMPUTERS • Currently Intel – – – – Dell Latitude E6420 (Plebe class) Intel Dual Core i5-2520M, 2.5GHz, 3M cache 6 GB DDR3-1333 SDRAM 320GB 7200 RPM Sata Hard drive • Distribution Plan • Longevity – 3 year life cycle rotated out from IETD • M2400, E6410 and E6420(both have a camera) • Bottom Line – All staff and faculty members have capable systems – All notebook computers with wireless network access – Laptop computers for faculty USMA Department of Mathematical Sciences CONFIGURATION • Administrator privileges (This will change soon ) – install own programs and updates • Remote multicast Ghost process for rebuild – catastrophe recovery • Standard Software Package – – – – – – – Windows 7 Enterprise (Not windows as you know it – AGM based) Mathematica 8.0.1 Microsoft Office 2007 Professional (Office 2010 available AY2012/13) Micorosoft Expressions McAfee virus protection Maple Roxio Creater – cd/DVD burning software USMA Department of Mathematical Sciences PRINTING • – – – – – – – – – – – – – – – – – – – • • • Available Printers: - all installed change your default – Thayer 244 (Mail Room) \\USMASVDAMATH005\COLORHP4600PCL - HP Color printer \\USMASVDAMATH005\HP LaserJet 9000 PCL 6 - HP black and white printer ***\\USMASVDAMATH005\KonicaTH244 - Konica copier/printer/scanner Thayer 240 (Main Office) \\USMASVDAMATH005\HP LaserJet 2300 Series PCL 6 - HP LaserJet 2300 Series PCL 6 \\USMASVDAMATH005\HP LaserJet 2300 Series PS - HP LaserJet 2300 Series PS Thayer 221 (MA104 Bullpen) *** \\USMASVDAMATH005\KONICATH221 - Konica copier/printer/scanner \\USMASVDAMATH005\Laser221PCL - HP 8000 laser printer, PCL driver Thayer 227 \\USMASVDAMATH005\HP LaserJet 4Si - HP 4si, PCL driver \\USMASVDAMATH005\HP Color LaserJet 4500 PS - color laser printer, PostScript driver \\USMASVDAMATH005\HP Color LaserJet 4500 PCL 6 - color laser printer, PCL driver Thayer 235 \\USMASVDAMATH005\KONICATH235 - Konica copier/printer/scanner Thayer 226A (MSCE) \\USMASVDAMATH005\COLOR226PS - color laser printer using a PostScript driver \\USMASVDAMATH005\Design226A - HP Designjet 1050C color poster copier Primarily use printer/copiers (***)– costs us less; finishing options Most reliable black and white, plain paper printers: LASERS in 221 & 244 Inform us ASAP of any problems USMA Department of Mathematical Sciences EMAIL/CALENDARS • Outlook with Office 2007 Suite • Mail files (.pst) on host machine, not on server (due to size limitations) • D/Math Calendar • You can Forward AKO email to USMA.edu • AKO Dynamic - explain • Email address alias: – [email protected] USMA Department of Mathematical Sciences CLASSROOMS • Math Department owns the computers in 29 classrooms; we teach in BSL/EECs/History rooms too. • Intel Core 2 Duo 2.3 Ghz 3 Gig Ram- Dell with Panasonic projector • SmartBoards in 8 rooms. • Help us keep these machines alive! • Report problems to Ms. Donna Swanson/Me USMA Department of Mathematical Sciences SUPPORT “SELF-HELP” CONCEPT • • • • You try! (don’t be afraid to break it) Look at the web. (Math INFO page) or new Internal Ask your office mate for help. Come see the computer team members (Frank or Donna). PRIORITY OF SUPPORT: (cadets*) – – Common Use Equipment (Classrooms, Servers, MSCE Lab) Individual Use Equipment (Office Computers) *We Do Not Fix Cadet PC’s – Goldcoats do We also don’t fix personal pc’s USMA Department of Mathematical Sciences SERVERS • \\usmaedu\apollo\ DEANS Server • \\usmaedu\apollo\math • \\usmaedu\apollo\math\mathshare • \\usmaedu\apollo\math\userdirs • \\usmasvdamath005 Print/file Server • \\usmaedu\apollo\programs AKA \\usmasvdzapollo2 or \\usmasvdzapollo This is only a small sampling USMA Department of Mathematical Sciences WEB STUFF • Web presence • MathINFO for Internal Operations and FAQ – http://www-internal.dean.usma.edu/departments/math/ – New https://portal.westpoint.edu/dean/math/default.aspx • Software: – Browser: Microsoft Internet Explorer 8 – Design: MS Expression Web – You can install other browsers like Firefox – NO GOOGLE CHROME * DO NOT INSTALL INTERNET EXPLORER 9 USMA Department of Mathematical Sciences POLICIES • Policy – Read/Sign Security Briefing; give to IASO – NO file sharing programs @ all – music,SKYPE etc – NO THUMBDRIVES – System Administrators access all S&F computers – NEC scans network logs for prohibited uses (Warning Screen) – SKYPE = reimage • Be kind to computer stuff – 3 to 4 year replacement cycle – Classroom equipment used by many people USMA Department of Mathematical Sciences POLICIES • Always leave your PC on during the workweek – Do not hibernate/Close lid etc – PC has to be on for updates and IAVA scans – Lock the keyboard or log out • Please leave the classroom pc on also • Lock your PC – we provide the lock and are not the ones who secure it to your desk • Protect your own data – BACKUP/BACKUP/BACKUP – we have no magic pill to make all ok • If You dual boot into another OS – that’s your call and your support – make a friend in EECS – We support Win7/Vista and Office 2007 • No personal laptops on USMA network …. ONLY GOVERNMENT PURCHASED pc’s permitted … ie: NO MACS/NO IPHONES/NO TABLETS/NO IPADS .. IF caught you are on your own .. USMA Department of Mathematical Sciences PASSWORD • Remember your Domain password – you have to change it in 180 days • CURRENT PASSWORD CRITERA - - - The minimum requirement is a 14-character case-sensitive password. The password will be a mix of uppercase letters, lowercase letters, numbers, and special characters, including at least two of each of the following four types: upper case, lower case, numbers, symbols. Example: x$TloTBn2!12E#w Passwords will not include such references as social security numbers (SSNs), birthdays, USERIDs, names, slang, military acronyms, call signs, dictionary words, consecutive or repetitive characters, system identification, or names; neither will they be easy to guess (for example, mypassword, abcde123456). AND THIS WILL ALL GO AWAY USMA Department of Mathematical Sciences Demonstration • • • • • Cisco VPN Windows Backup Odyssey Wireless (FIPS MODE) Webmail – get Cac software on AKO “Run as Administrator” USMA Department of Mathematical Sciences CONCLUSION • Overall, computing is healthy. • Extensive use of web/file resources to share information. • Use technology to push our presence into the barracks. • Please share ideas/suggestions with us. • See Donna S. if you did not get an external USB drive • Customer Service is Number One!