Blackberry 10: asked and answered

Report
BLACKBERRY 10:
ASKED AND ANSWERED
Communication Technology
Peer Group
Blackberry 10:
WHAT YOU
SHOULD KNOW
IN THIS
PRESENTATION
Assume BlackBerry 10 Device is connected to a BlackBerry
Enterprise Server 10
BlackBerry Enterprise Server Suite is the RTM version
Only discussing BlackBerry Enterprise Server 10, not
Universal Device Service (iOS and Android Management)
Blackberry 10:
DEVICES AND OS
DEVICES
BlackBerry Z10
BlackBerry Q10
(Currently Available)
(Available Soon)
BLACKBERRY
BALANCE
Enabled when device is registered with a BlackBerry Enterprise Server
Defines the “Work” and “Personal” Perimeters
Enterprise (“Work”) information is separated from “Personal”
information
BES10 Policies allow for restriction of cross-perimeter communications
like:
•
Unable to copy & paste from “Work” to “Personal”
•
Require “Work” Browser when opening links from “Work” Mail
Account
•
Allow moving data from “Personal” to “Work,” but not vice-versa
Certain Native “Apps” can see across the perimeters:
•
BlackBerry Hub (Messaging)
•
Calendar (Multiple Calendar Viewing)
•
Contacts (Consolidated Contact Management)
BLACKBERRY HUB
The BlackBerry Hub handles all of your messaging and there is
no longer a “Mail” Application.
The BlackBerry Hub is:
•
Always Running
•
Allows for “Peek” with gesture
•
Integrates all services (Corporate mail, personal mail,
Facebook, Twitter, LinkedIn, Calls, Visual Voice Mail, etc.) into
a single view
•
If Balance is enabled and the “Work” perimeter locked, you
will still see other messages and a note that the “Work”
space is locked.
•
Allows you to glance at the calendar by pulling down on the
Hub Messages
Blackberry 10:
BES 10
SERVER ROLES
BlackBerry Enterprise Server 10 RTM release consists of:
• BlackBerry Device Service 6.x (Re-branded as BES10)
• Supports BlackBerry Z10, Q10, and PlayBook devices
• BlackBerry Universal Device Service
• Supports Android and iOS Devices
• BlackBerry Management Studio (formerly Mobile Fusion)
• Front-end management solution for all BlackBerry
Domains
• Supports multiple instances of Legacy BES, BES10, and
UDS
No BES 10 Role has native High Availability
MOBILE DATA
SERVICE
Mobile Data Service is the key service on the server.
• The BlackBerry MDS Connection Service pushes IT administration
commands to activated devices
• The BlackBerry MDS Connection Service pushes notifications to internal
applications that are already installed on activated devices
• The BlackBerry MDS Connection Service pushes internal applications to
activated devices
• A BlackBerry device user browses to work resources (for example, your
organization's intranet) using HTTP or HTTPS
• An internal application on the device needs to access work resources on
your organization's network
• A user sends or receives email messages, calendar entries, or organizer
data for the user's work email account using Microsoft ActiveSync
-Feature & Technical Overview for BlackBerry Device Service 6.2
Blackberry 10:
LESSONS LEARNED
HIGH AVAILABILITY
Legacy BES
• Multiple servers to handle a single BlackBerry “Instance.”
(bound to a single SRP)
• Service separation (placing critical services on one server
and non-critical services on another)
BES 10 RTM:
• BES 10 RTM does not have native high availability
• This can be mitigated by creating independent Instances
locally or across data centers
• There is no automatic failover, so manual intervention is
required
SERVICE SEPARATION
Legacy BES:
BES10:
• BlackBerry Router
• BlackBerry Router
• BlackBerry Admin Console
• BlackBerry Admin Console
• BlackBerry Web Desktop
• BlackBerry Web Desktop
• BlackBerry “Core” (Sync
Service, Dispatcher, etc.)
• BlackBerry “Core”
• BlackBerry Mobile Data
Service
• BlackBerry Attachment
Service
LEGACY BES HA
East
1
East
2
West West
1
2
East
West
Instance
1
Admin Pool
Administration
Services
East
West
Instance
2
East
West
Instance
3
Core
East
West
Instance
4
East
1
East
2
East
Pool
West West
1
2
East
1
West
Pool
MDS
BlackBerry Domain
East
2
East
Pool
West West
1
2
West
Pool
Attachment
BES10 “HA”
East 1
East 2
West 1
West 2
Admin Pool
Administration
Services
East
West
East
West
Instance
1
Instance
2
Instance
3
Instance
4
Core
BlackBerry Domain
RECOMMENDATIONS
FROM THE FIELD
BlackBerry Admin Services:
•
Install the BlackBerry Admin Services on separate servers than
the critical Core Services
•
If you plan on going single server, plan the additional memory
constraint into your build
Microsoft SQL Server
•
Use SQL Server 2012 and create your database in an Availability
Group to allow for SQL Server failure
Training
•
Have the end users watch the online videos (available on the
device under “Setup,” “Learn How”)
•
Consider including a “Quick Reference Guide” with new devices
Blackberry 10:
Q&A

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