Ataskaita 7

Report
PIGU GROUP
LARGEST e-Retailer in the Baltics
Pigu Group consists of:
•
(Lithuania);
(Latvia joined Pigu Group in 2011);
(Estonia joined Pigu Group in 2013);
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4
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So WHO we are?
- the largest online shop in Lithuania operates from 2007;
- is one of the first online shops in Latvia . Operates from
2003 (June, 2011 – 220.lv became a part of Pigu.lt Group);
- in Estonian market launched shop with new name from
2014.05.02
*RAIT surveys, 2013
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Vission. Mission. Values.
• EXCEED CUSTOMERS
EXPECTATIIONS:
• Price
• Services
• Assortment
Mission
Vission
• E-RETAIL LEADER IN
THE BALTICS REGION
• COLLABORATION
• TRUST
• FLEXIBILITY
• COURAGE
• BEST RESULTS
Values
Pigu Group - we do not change the regular shopping habits of customers,
but we’re helping them to find and buy the high quality goods cheaper and more
convenient than they could in other stores;
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Pigu.Lt - E-commerce leader in Lithuania
•
•
•
•
No.1 Top of Mind e-shop in LT (Rait, 2013)
69% Brand Awareness (Rait, 2O13)
Every 5th Lithuanian – Pigu.lt Customer (Rait, 2013)
Part of “CILI Holding” group www.cili.lt/en (the largest public
nourishment network in Lithuania and Latvia)
• More than 13 million website pagiews monthly
• 3 pick up points (Vilnius, Kaunas, Klaipėda)
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220.Lv - E-commerce leader in Latvia
•
•
•
•
No.1 Top of Mind e-shop in LV (Rait, 2013)
87% Brand awareness (Rait, 2013)
The Oldest e-shop in Latvia (Operates s since 2003)
More than 9 million website pageviews monthly
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Some facts about Pigu Group
• Over the 71K SKU Assortment
• 5 Pick-Up-Points in Vilnius, Kaunas, Klaipėda, Riga & Talinn
• Warehouse on 4000m2 in Lithuania & 1500m2 in Latvia and will be 360m2
will be in Estonia
• Over 550 Supply Partners
• Office of 200 employees in Lithuania , Latvia and Estonia
• More than 146.000 fans on Facebook and 238.000 on draugiem.lv
• Pigu Group turnover increased by 70% in 2012.
Pigu.lt & 220.lv Customers with bought goods
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We sell over the 71K goods of:
Computers & Computer hardware
Home appliance and electronics
Photo, Video, GSM, GPS
Sports & Tourism goods
Fashion, Perfums, Accessories
Furniture
Household goods
Auto goods
Children goods
As seen on TV
Organic&Biodynamic Goods
Bookstore
Seasonal goods
Pets
Pharmacy
Sex shop
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Million, EUR
Pigu Group FUTURE 2009 - 2016
100
90
80
70
60
Estonia
50
Latvia
40
Lithuania
30
20
10
0
2009
2010
2011
2012 E 2013 E 2014 E 2015 E 2016
*Pigu Group sales by year (million EUR)
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And about security
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We use SSL certificates and
ensure PCI compliance
• The Payment Card Industry Data Security Standard (PCI
DSS) is a set of standards that the credit and debit card
industry has set for merchants who process card
payments.
• In order to be in compliance, we guarantee protection
for cardholder data and implement strong access control
measures, among other things.
• On Pigu.lt, 220.lv and kaup24.ee with SSL certificates is
secured pages, where customer data is on use :
–
–
–
–
–
Log-in page;
„My kaup24“ pages;
Purchase basket page;
Purchase order page;
etc.
CUSTOMER DATA
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Don’t hang on to customer data
• There is no need to hold onto thousands of
records on your customers
• Especially when it comes to credit card
numbers, CVV2 numbers and expiration dates.
• In fact, under PCI standards, it’s forbidden.
• So – we don’t keep bank and credit cards
data.
• All the user passwords are encrypted.
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Multiple layers of security
2012.05.04
Versli Lietuva
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Multiple layers of security
• various layers are some of the best ways to
protect from application-level attacks such as
cross-site scripting and SQL injections.
• On our sites there is installed firewalls and
setup different rules which helps to catch
different tries to hack our sites.
• Where is possible – there is always limited
possibility to connect by IP address.
DDoS protection with cloud-based
services
• Distributed Denial of Service attacks have
grown in frequency and are increasingly
sophisticated.
• We use cloud-based services that “scrub” any
unwanted traffic.
• Some of the higher end services offer
managed DNS services to provide transaction
capacity and make it more difficult for DDoS
attacks to be successful.
Install security patches
2012.05.04
Versli Lietuva
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Install security patches on your system
regularly
• We install a security patch directly after its
release.
• That covers everything from WordPress or
Magento updates, to third-party code like
Perl, Java.
Vaclovas Pranskūnas
Board member at www.kaup24.ee
Kiisa 8, Tallinn 11313 Estonia
mob. +372 5551 3918
Skype: vacka_lt
E-mail: [email protected]
www.pigu.lt
www.220.lv
www.kaup24.ee
2012.05.04
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