Creating a UAA VPN Connection For Your Computer

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Slide 1a:
Creating a UAA VPN Connection For Your Computer
To Facilitate Polycom PVX – For Windows 7 & Windows Vista
Before you begin creating UAA VPN connection please make
sure your computer is connected to the internet through either a
wired (preferable) or wireless connection. Note that a Virtual Private
Network or VPN connection is a ‘piggyback’ connection and requires
another connection to the Internet to operate.
FIRST
CLICK HERE
THEN
CLICK HERE
Step 1a:
First click on the “Start” button in the lower
left corner of your computer’s desktop.
Then click on “Control Panel” on the right side
of the “Start” popup menu.
Slide 1b:
Step 1b:
Next you will see the “Control Panel” window.
Click once on the “Network and Internet” subheading.
CLICK HERE
Last Modified On 10/20/2010
Note: Depending on you computer’s settings, you may
See the “Network and Sharing Center” icon rather
than the “Network and Internet” subheading. If this is the case,
double click on the “Network and Sharing Center” icon and
move ahead to Slide 2b. In Windows Vista, you will probably
see the “Network and Sharing Center” icon.
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Slide 2a:
Step 2a:
Next click once on the “Network and Sharing Center”
subheading in the “Network and Internet” window.
CLICK HERE
Slide 2b:
Step 2b:
From the “Network and Sharing Center” window
click once on the “Set up a new connection or
network” subheading.
Note: In Windows Vista the subheading you are looking
for is called “Set up a connection or network” and it
appears in the menu on the left side of the window.
Click once on this subheading.
CLICK HERE
In Windows Vista the subheading “Set up a connection or
network” will appear in this menu area. Click once on this
subheading.
Last Modified On 10/20/2010
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Slide 3a:
Step 3a:
In the “Set Up a Connection or Network” window
you will need to click once on the “Connect to a
workplace” option – make sure it is highlighted
in blue - and then click the “Next” button near the
bottom right corner of the window.
Note: Depending on how many connection options
your computer has, you may have to scroll down
to find the “Connect to a workplace” option.
CLICK HERE
THEN CLICK HERE
Slide 3b:
Step 3b:
At this point make sure your computer is connected
to the Internet – either through a landline (preferable)
or a wireless connection.
Then, from the “Connect to a Workplace” window,
click once on the “Use my Internet connection (VPN)”
subheading.
CLICK HERE
Last Modified On 10/20/2010
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Slide 4a:
Step 4a:
Next, you should see a heading of “Type the Internet
Address to connect to” in the new window. In the field
Titled “Internet address:” you will need to enter the
IP address: 137.229.131.26 In the field titled “Destination
Name:”, enter UAA VPN Connection. Then click on the
“Next” button in the lower right corner of the window.
1. IN THIS FIELD ENTER <137.229.131.26>
2. IN THIS FIELD ENTER <UAA VPN Connection>
3. CLICK HERE
Slide 4b:
1. IN THIS FIELD
ENTER YOUR
UAA USER NAME
2. IN THIS FIELD
ENTER YOUR
UAA PASSWORD
3. IN THIS FIELD ENTER
<UAA.ALASKA.EDU>
Last Modified On 10/20/2010
4. CLICK HERE
Step 4b:
In this screen you will need to enter your UAA user name
and password – the same one you use for your UAA
email account – in the “User name:” and “Password:”
fields. In the “Domain (optional):” field, enter
UAA.ALASKA.EDU Then click on the “Connect” button
in the lower right corner of the window.
If after clicking “Connect”, you get a message that
says “Connection failed with error 691” or “The
wizard cannot connect” you will need to click on the
back button in the “Connect to a Workplace” window
and repeat Step 4b (make sure your UAA user name
and password are correct). If you still cannot connect
to the UAA VPN please call the UAA PM Dept.
at 907-786-1924.
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Slide 5:
Step 5:
If you reach the “You are connected” screen,
you have successfully created a UAA VPN
connection on your computer. Next click on
the “Close” Button in the lower right
corner of the window.
CLICK HERE
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Slide 6a: Windows 7 Only
Step 6a: Windows 7 Only
You should now see the “Network and Sharing Center”
window on your computer. Make sure that “UAA VPN
Connection” appears next to “Connections:” on the
right side of the window. There should also be another
connection listed above the “UAA VPN Connection”.
You may now close the “Network and Sharing Center”
window.
Check to see that “UAA VPN Connection”
is listed as one of the “Connections”.
Slide 6b: Windows Vista Only
Step 6b: Windows Vista Only
You should now see the “Network and Sharing Center”
window on your computer. Make sure that “UAA VPN
Connection” appears in the window – this signifies an
active connection. There should also be another
connection listed above the “UAA VPN Connection”.
You may now close the “Network and Sharing Center”
window.
Check to see that “UAA VPN Connection”
is listed in the window.
Last Modified On 10/20/2010
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Slide 7a:
CLICK HERE
Slide 7b:
Step 7a:
Now you will need to open Polycom PVX by double clicking
on the “Polycom PVX” icon on your computer’s desktop.
Once you reach the main Polycom screen as shown to the
left, you will need to click on the “Setup” button in the
upper left corner of the window – this button has a wrench
icon on it.
Step 7b:
Next you will see the Polycom “Setup” window. In this window,
click on “Network” from the menu in the left center of the window.
CLICK HERE
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Slide 8:
1. SELECT
THIS
OPTION
2. SELECT
THIS OPTION
Step 8:
The window that appears on your computer should
look like the window to the left. In this window, start
by selecting (clicking on) the dot next to “Connected
over VPN”. Next select the dot next to “Use virtual
network adapter for VPN:” and then select “UAA VPN
Connection” from the drop-down box immediately
below. Then, near the bottom right of the window
click on the “Apply” button and finally, near the bottom
center of the window click on the “OK” button.
3. SELECT “UAA VPN Connection”
FROM THIS DROP DOWN BOX
4. CLICK HERE
5. CLICK HERE
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Troubleshooting the UAA VPN Connection
Step 9a:
Each time you connect to Polycom PVX through the UAA VPN Connection, connect in the following order.
1. Ensure your computer is connected to the Internet – go to more than one website to make sure
2. Connect to the UAA VPN Connection
3. Open Polycom PVX and follow the procedures in Steps 7a, 7b, & 8.
Below you will find procedures for connecting, disconnecting, and checking the status of the UAA VPN
Connection.
Slide 9b:
Step 9b:
First, follow the instructions in Steps 1a, 1b, & 2a until
you are able to reach Slide 2b – which is the same as
Slide 9b to the left.
Next, for Windows 7 users, look for a subheading in the
left side menu that says “Change adapter settings” and
click once on this subheading.
For Windows Vista users, look for a subheading in the left
side menu that says “Manage network connections” and
click once on this subheading.
Windows 7 Users Click Here
Windows Vista Users Click on Subheading in this Same Area
That Reads: “Manage network connections”.
Last Modified On 10/20/2010
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Slide 10a:
RIGHT-CLICK
HERE
THEN CLICK
HERE TO
DISCONNECT
Step 10a:
From the “Network Connections” window you will
be able to control the connection status of both
your computer’s main Internet connection as well as
your VPN connection. When you right-click on
“UAA VPN Connection” a drop-down window will
appear as shown to the left. To disconnect from
the VPN click on “Disconnect” (or “Connect/Disconnect”
in Windows Vista) in the drop-down window.
If you are not using a program that requires the UAA
VPN Connection, e.g. Polycom PVX, it is good practice
to disconnect from the VPN.
Slide 10b:
RIGHT-CLICK
HERE
THEN CLICK
HERE TO
CONNECT
Last Modified On 10/20/2010
Step 10b:
Note that from the “Network Connections” window
you can immediately check the VPN connection status.
If “Disconnected” appears immediately below
“UAA VPN Connection” (as shown in Slide 10b) than the
VPN connection is not connected. If “uaa.alaska.edu”
appears immediately below “UAA VPN Connection”
(as shown in Slide 10a) than the VPN connection is
connected. If your VPN connection is disconnected,
right-click on “UAA VPN Connection” and then click on
“Connect” (or “Connect/Disconnect” in Windows Vista)
in the drop-down window. You will then be prompted
to enter your UAA “User name:” and “Password:”
as shown in Slide 11.
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Slide 11:
Step 11:
Whenever you connect to the UAA VPN you will be prompted
to enter your UAA “User name:” and “Password:” as shown
to the left. Enter your UAA user name and password
(the same as for your UAA email account) and then enter
“UAA.ALASKA.EDU” in the “Domain:” field if necessary (it will
probably already be filled in). Then click on the “Connect”
button at the lower left of the window.
1. ENTER YOUR UAA USER NAME HERE
2. ENTER YOUR UAA PASSWORD HERE
3. ENTER “UAA.ALASKA.EDU” HERE
4. CLICK HERE WHEN FINISHED
Last Modified On 10/20/2010
University of Alaska Anchorage, Project
Management Department
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