Dia 1

ombuds service
Faculty of Arts
Katrien Van Riet
Exam regulations
Regulations on Education and Examinations 2014-2015
 Rights and duties of a student
• Students must be able to prove their identity at the exam (art
46) ID/passport and/or student card
• If you had planned to take an exam, but are unable to do so
(illness etc.), you are obliged to unenroll via your IER (art 50)
• The examiner cannot at the end of the (partial) examination
announce the result to the student […]. (art 61)
• Per academic year, students can take an exam on (part of) a
course twice and no more than twice (art. 89).
 So, if you decide not to take one of both chances without a
serious reason, you loose this chance.
• In case of an oral or partially oral exam the student should have
at least twenty minutes of preparation time. (art 65)
• Negotiates between the examiner and the student
• Helps students with problems regarding the exams
• Conflict with examiner
• Arranges a new exam when students are unable to take the exam on the
planned date, but only in cases of severe problems & if possible!
• Students are not allowed to go directly to their examiners
if they have a problem
 get in touch with your ombudsperson
How to contact?
• Mail: ombudsdienst@arts.kuleuven.be
- use your student e-mail
- mention
 ‘PECS’ or ‘ERASMUS’ + your programme
 mention clearly the course number and the name of the examiner
 your student number
• Phone
If you can’t reach the ombudsperson on this number / if you have an
urgent question on Saturday:
0470/83 82 36
• Office
Lett. 01.05 (Erasmus Building)
Exam schedule
• Available under “KULoket”:
• You have to be available during the whole exam period
• Check the exam schedule every day and especially just
before taking your exam
Written/oral exams
• Written exam
– ±3 hours
– Extra materials (dictionary, anthology, etc.) are checked by
• Oral exam
Min. 20 minutes to prepare
Exam = dialogue with examiner
Be on time!
4 moments a day: 9 a.m. - 11 a.m. - 2 p.m. - 4 p.m.
Examiner is not allowed to tell you what your mark will get
Content of your answer
• You DON’T have to prove that you worked hard (by showing all
your knowledge)
• You have to show that you are able to answer the question, to
relate topics
• Answer the question!!  read the question carefully
 ‘why’ vs ‘how’
Dress code oral examinations
Bring along?
Food & drinks: only allowed on written exams
ID-card + student card
Cheating or plagiarism
• More information? http://www.kuleuven.be/plagiarism/
• Possible consequences:
– Points deducted
– No mark for the exam
– No marks for any exam in that exam period
– Exclusion from this university
 art. 86
Exam results
• Results
– Available: February 9 on KULoket
• Questions?
– You have the right to take a look at all documents pertaining to
your exam.
– Exam results are not subject to negotiation.
– If you believe that your result has been awarded in error, you
can contact the ombudsperson (asap!) to look at further
possibilities. You have five days (i.e. until February 13) to file a
Karel Joos, cultural differences, 2012-2013
Third session
• You are obliged to enroll for the third exam period (art. 46)
• When? Before July 15th 2015
• You will know the exam schedule at least twe weeks before the
start of the third session
More information
• Intercultural University Topics and training
• Digital Counsellor
Good luck

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