Trends and Consumerism in Health Care

Report
Important Attributes Of Quality Health Care: Consumer Perspectives.
• The purpose of the study was to survey the consumers
perspective of high-quality health care.
• Participants of the study indicate the importance of
nurses being up-to-date and well informed;
communication with patients on illnesses, medications,
treatments and how to stay healthy live longer, time to
review patients needs.
• The study concludes all patients with any level of
income should be taught about health issues that pertain
to them (Oermann & Templin, 2000).





There was research done
to measure the quality of
care
Consumers perspective
on quality of care
Several survey’s were
conducted
Patient education
Patients were able to gain
information about health
care
Google Images, (2011). Consumers in Health Care. Retrieved
from
http://images.google.com/imgres?q=consumers+in+health
+care&hl=EN&sa=G&biw=1366&bih=642&gbv=2&tbm=isc
h&tbnid=BlsvrMuhKGnLPM:&imgrefurl=http://www.divi
necaroline.com/22291/40715-consumer-driven-health-carerisk&docid=HpxtUCUa0LiHbM&w=254&h=193&ei=69NrT
sX0NMqusAKNrInFBA&zoom=1&iact=hc&vpx=217&vpy=
346&dur=387&hovh=148&hovw=180&tx=62&ty=59&page=
3&tbnh=148&tbnw=180&start=36&ndsp=18&ved=1t:429,r:0,
s:36
Google Images, (2011). Planned care model. Retrieved from,
http://www.fmpa.net/_images/news/improving-your-health-care.gif

The impact of the research showed consumers
want:

More time with nurses,

Better communication on health related issues,

Education of treatment,

Healthier choices and lifestyle advice, and

Not feeling rushed while visiting their health care
provider.
Quality Health
Care
Questionnaire
(QHCQ), and
the SF-36 Health
Survey.

SF-36 is a 36 item
survey for
measuring
health status on
eight general
areas
Oermann & Templin, 2000, p, 1

Oermann & Templin 2000, p. 1

SF-36 Health Survey

Quality Health Care Questionnaire




descriptive statistics
inferential statistics
or both.
Google Images, (2011). Statistical results search. Retrieved form,
http://images.google.com/imgres?q=statistical+results&start=244
&hl=EN&biw=1366&bih=642&gbv=2&tbm=isch&tbnid=FEfW1x0VLuInM:&imgrefurl=http://www.marketingdonut.co.uk/marke
ting/market-research/what-is-quantitative-research&docid=WTFcoUFEtJZxM&w=249&h=167&ei=47FrTsPTGqq1sQKo1vTmBA&zoom
=1&chk=sbg
Differentiate
between the
qualitative and
quantitative aspects
of the data
described in the
article in terms of



Who? Various people
were surveyed
Why was the research
conducted? To gather
data on how people felt
about their health care.
Google Images, (2011). Descriptive statistics search. Retrieved from,
http://images.google.com/imgres?q=descriptive+statistics&hl=EN&gbv=2&b
iw=1366&bih=642&tbm=isch&tbnid=QhlopoepIbiNrM:&imgrefurl=http://w
ww.visualstatistics.net/021%2520elements%2520of%2520visual%2520statistics
/contents.htm&docid=ZgrI4Z5_abtYLM&w=295&h=407&ei=N7BrTp2ZGYPo
sQLdq8G7BA&zoom=1&iact=hc&vpx=713&vpy=164&dur=429&hovh=264&h
ovw=191&tx=122&ty=156&page=7&tbnh=153&tbnw=111&start=108&ndsp=1
8&ved=1t:429,r:9,s:108
Provides description of
the feature of its data.


measurements of data that is
presently occurring within all
subjects.
Inferential statistics refers to (i)
assessing the likelihood of
something happening at some
point in the future, in other words
the probability, or (ii) testing a
sample of the population in order
to generate to the entire
Google Images, (201)1Inferential Statistics search. Retrieved from,
http://images.google.com/imgres?q=inferential+statistics&hl=EN&biw=1366&bih
=642&gbv=2&tbm=isch&tbnid=gns4l9qQcoAT_M:&imgrefurl=http://aieciliaquintaessentac.blogspot.com/2009/11/percentage-of-brazilianwax.html&docid=eUsGkQ0TdHoHsM&w=364&h=270&ei=PqtrTvS2FeifsQKciJC_B
A&zoom=1&iact=hc&vpx=503&vpy=257&dur=2907&hovh=193&hovw=261&tx=14
3&ty=126&page=6&tbnh=152&tbnw=205&start=94&ndsp=18&ved=1t:429,r:8,s:94
Descriptive statistics refer to the

The study was effective and concluded:
 Nurses should always teach
consumers about health care.
 All classes of patients need to be
taught.
Future trends in health care research. The use of
information technology. Standardizing collection of
data.
Future trends in health care consumerism. Health care
will become more patient-focused. Increased
participation of patients in the management of their
health
Integration of those trends
Future trend of combining healthcare research with
consumerism.
The use of research to determine the affects of daily
patient care due to drug shortages.
The use of surveys to highlight increase and decrease in
healthcare consumerism.
 Article review
 The study’s purpose:
 Determining the consumer’s opinion of health care quality.
 Determine the relationship of patient’s opinion of health status and
selected demographic variables.
 Methods of the study included the use of questionnaires and
telephone interviews.
 Findings of the study included patients place high importance on
knowledgeable staff.
 Health care education received from nursing staff is a high priority
with educationally and economically challenged individuals.

Oermann, M. H., & Templin, T. (2000). Important attributes of quality health care:
Consumer perspectives.
Journal of Nursing Scholarship, 32(2), 167-167-72.
Retrieved from
http://search.proquest.com/docview/236456357?accountid

=35812
American Hospital Association. (n. d.) . Research and Trends. Retrieved from
http://www.aha.org/aha/research-and-trends/index.html

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