© 2012 John
Jackson, Ph.D.
President, William Jessup University
(from Patrick Lencionci, Five Dysfunctions of a Team)
• Vulnerability Based Trust
• Healthy Conflict
• Unwavering Commitment
• Unapologetic Accountability
• Collective Orientation to Results
Favorite Leadership Quotes
• “Leadership is the capacity to translate vision into reality.” (Warren Bennis)
• “Leaders are visionaries with a poorly developed sense of fear and no
concept of the odds against them.” (Dr. Robert Jarvik, inventor of the Jarvik-7 artificial heart)
• “If your actions inspire others to dream more, learn more, do more, and
become more, you are a leader.” (John Quincy Adams)
• “The first responsibility of a leader is to define reality. The last is to say
thank you. In between, the leader is a servant.”
(Max Depree)
• “The pessimist complains about the wind. The optimist expects it to
change. The leader adjusts the sails.” (John Maxwell)
• “Leadership is the capacity to influence others by unleashing their power
and potential to impact the greater good.” (p. xix, Leading at A Higher Level, Blanchard)
• “We believe that leadership is about positive and proactive influence in the
context of healthy relationships.”
(Jackson and Bosse')
Key Leadership Realities
• Have a Clear Purpose
• Leaders Are Growing People
• Investing in Others for Maximum Impact
4 Different Leadership Styles…ROAD TRIP!
• Commander
• Coach
• Counselor
• Conductor
Positive Characteristics:
• Connect the known of today to the unexplored of tomorrow
• Responsibility for results
• Move forward aggressively
• Negotiating with other styles
• Task and personality equilibrium
• Freedom to fail; failure not fatal
• High desire to succeed may lead to compromising integrity
Positive Characteristics:
• Gifted with people, team-oriented
• High energy, persuasive
• Outgoing and social
• Not detail-oriented
• Sometimes lacks finishing power
• High desire to be liked may lead to compromises
• Talking instead of listening
Positive Characteristics:
• Vision for the individual
• Create positive environments for people to fulfill potential
• Most flexible of leadership styles
• May neglect organizational concerns
• Connecting people and outcomes
Positive Characteristics:
• Strategic thinkers
• Detail- and structure-oriented
• Lack of patience
• Rigidity and inflexibility
• Perfectionism
Where Each Style Begins…
• Commanders start with the vision of the future
• Coaches start with the vision of the team
• Counselors start with the vision of the individual
• Conductors start with the vision of the system
Where Each Style Can End…
People fulfilled in their personal experience of growth,
and the organization accomplishing its goals and dreams
with satisfied workers and customers.
A Closing Thought…
“Leadership is a sacrifice—it is self-denial—it is love,
it is fearlessness, and it is humility, and it is in the
perfectly disciplined will. This is also the distinction
between great and little people. The harder you work,
the harder it is to surrender. The role of a leader is to
enhance, transform, coach, care, trust and cheerlead.
The activities of the leader are to educate, sponsor,
coach and counsel using appropriate timing, tone
and consequences and skills.”
Tom Peters & Nancy Austin, Passion for Excellence ( Sourcebook II, 224)

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