W M U G NL Automation How to make my IT life easier CHRISTOPHER KEYAERT CONSULTANT AT INOVATIV CLOUD AND DATACENTER MANAGEMENT MVP About Me @KeyaertC System Center Cloud and Datacenter Management Agenda Automation Orchestrator Service Management Automation Orchestrator VS SMA Conclusion Automation Process automation that simplifies cloud management Optimize and extend existing investments Deliver flexible and reliable services Lower costs and improve predictability Integration Orchestration Automation Integrate into existing systems with PowerShell integration modules Build additional PS modules to enable integrating into other systems Accelerate time to value with flexible process workflows Improve service reliability across multiple tools, systems, and department silos Enable Cloud providers to focus on work that adds business value Reduce error-prone manual activities while lowering costs Automation Include the right people You NEED to include people who understand process and technology This is a strategic and tactical tool. Examples of people to include… Service Desk manager System Center technology lead IT Leadership Including the right people = success Decisions – Which process automate ? What work process has the biggest payoff? … will my customers notice the difference? … how am I articulating the value? Incident Management (symptom management) Service Request Management (Move, Add, Change) Change Management (IT Changes) Risk and Compliance (Operations) PLAN TO TRANSFORM PROCESSES… A great tool doesn’t make a bad process better… Transform the processes Work it out in a worksheet ahead of time Look at the end result Set the vision Orchestrator SYSTEM CENTER ORCHESTRATOR 2012 R2 What is Orchestrator Automate processes in your data center, regardless of hardware or platform. Automate your IT operations and standardize best practices to improve operational efficiency. Connect different systems from different vendors without having to know how to use scripting and programming languages. Orchestrator Architecture Automation by Runbooks Orchestrator - Demo Service Management Automation AKA SMA What is SMA ? Run and manage runbooks to integrate, orchestrate, and automate IT business processes. Set of tools that is integrated as the Automation extension in Windows Azure Pack for Windows Server. Runbooks run on the Windows PowerShell workflow engine. SMA Components Web service ◦ ◦ ◦ ◦ Connects to Windows Azure Pack Distributes runbook jobs to runbook workers Supports HTTPS Enables security group to control access Runbook worker ◦ Executes runbook jobs ◦ Runs under a service account PowerShell module ◦ Enables Automation management by using Windows PowerShell cmdlets SMA Architecture Service Management Portal Service Management Portal Http Response • Authoring • Debugging • Operating Http Request Runbook Workers ODATA REST Web Service • Runbook service • PowerShell Modules Return results Web Service •REST oData web service •Authorizes users Runbook Workers SQL Database Submit requests Runbooks Pick up Jobs Jobs Persist State Modules & Activies SMA Database •Runbooks •Runbook Resources •Tracks runbook job state Creation a SMA Runbook Automation by Runbooks Start Start-VMs-ByPriority Get-Cloud-VMs Start-VMs End Automation by Runbooks (2) SMA - Demo Orchestrator VS SMA Should I use Orchestrator or SMA? ORCHESTRATOR Automate business processes and IT operations in your data center without scripting or programming. You can also use PowerShell cmdlets to run other System Center 2012 components/Cmdlets. Let you use integration packs that are not covered by PowerShell. (Example : Leveraging Service Manager) SMA “new future way” of building Runbooks based on PowerShell Workflow. Automate processes within the Windows Azure Pack. (Runbooks for tenants / admins) Runs Windows PowerShell workflows, you can also use PowerShell cmdlets to run other System Center 2012 components/Cmdlets. Provides 64bit support with PowerShell workflow Orchestrator VS SMA The death of Orchestrator has been greatly over exaggerated. They are definitely separate solutions in the same “ISO”. Conclusion Automation is Awesome !! Including the right people = success A great tool doesn’t make a bad process better Phase and Manage scope Don’t try to bite off the whole thing at once Succeed end-to-end on each process List off features, move other features to next phases Something ALWAYS comes up… plan for that Determine your ROI for your requests Deploy automations which benefit your business Orchestrator - References http://blogs.msdn.com/b/microsoft_pr ess/archive/2013/09/18/free-ebooksystem-center-designing-orchestratorrunbooks.aspx http://www.amazon.fr/System-Center-2012OrchestratorUnleashed/dp/0672336103/ref=sr_1_1?ie=UTF8&qid=1 383428735&sr=8-1&keywords=orchestrator+unleashed SMA - Links Introduction to Service Management Automation http://blogs.technet.com/b/privatecloud/archive/2013/08/09/automation-an-introduction-toservice-management-automation.aspx http://blogs.technet.com/b/privatecloud/archive/tags/intro+to+sma/ TechNet Library http://technet.microsoft.com/en-us/library/dn469258.aspx Questions Onze Sponsoren Microsoft - Links Download the Evaluation: Windows Server 2012 R2 Download the Evaluation: Microsoft System Center 2012 R2 Microsoft Virtual Academy Thank you !!!