Alex Shvartsman, DDS, FAGD Smithtown, New York CORE VALUES Compassion Comfort Exceptional Service Empathy Kindness Appreciation Professionalism PURPOSE Our primary focus is to provide dental care with unsurpassed comfort and exceptional customer service. Patients will feel a difference the moment the walk trough our doors, through out their treatment and as they leave. This will be reflected in our décor, amenities, music and smells, techniques and technology. What will set us apart from other dental offices is that we will consistently exceed the dental care, and customer service expectations of our patients. Each patient deserves our focused attention and best efforts to make their experience one that stands far above the norm. Our practice depends on the success of these efforts. Establishing long lasting bonds with our patients through personalized interaction, friendliness, empathy compassion and kindness is the foundation of our practice. This will keep them coming back and refer their friends and family. MISSION As our dental office looks into 2005 and beyond we will be the premier provider of comfortable dental services in the Smithtown area. By the year 2007, when people think of a dental office where they will receive the most comfortable dental care and be treated with exceptional customer service, they will think of the dental office of Dr. Shvartsman and his staff.