Ms. Ow Kim Kit

ICC Dispute Resolution Services
ICC Dispute Resolution Services –
ADR, Expertise, Dispute Boards and
Kim Kit, Ow
July 2011
ICC Dispute Resolution “ToolBox”
ICC ADR Rules - Overview
ADR Rules and Services: Amicable dispute resolution – ICC ADR Secretariat
Mainly mediation but also neutral evaluation, conciliation, mini-trial, adjudication etc.
Leads to settlement of the dispute arising from the contract
Procedure administered by ICC
Rules for Expertise – ICC International Centre for Expertise
Proposal, appointment of experts
Experts from all sectors and nationalities
Procedure administered by ICC
Dispute Board Rules – ICC Dispute Board Centre
Standing dispute resolution panels
Non-administered procedure if not specifically requested by the parties (eg. scrutiny) or if there
are procedural difficulties (eg. challenges)
DOCDEX Rules – ICC International Centre for Expertise
Quick, document-based expert determination procedure for cases involving ICC banking rules
Administered procedure
Experts chosen from a closed list
ICC Dispute Resolution Services
Dispute Resolution
of the ICC ICA
•ADR Secretariat
• ICC Centre for Expertise
•ICC Dispute Board Centre
ICC International
Court of Arbitration
ADR = Amicable Dispute Resolution
Mediation, Conciliation, Adjudication, Mini-trial, Neutral
Evaluation etc.
“Not to try mediation is irresponsible“
(In-house counsel of big multi-national)
ICC ADR Procedures - salient features
Flexible rules
Procedural framework
Procedural certainty
Fallback provisions if disagreement about procedural
matters (language and place of the proceeding etc)
ICC as appointing authority if parties don‘t jointly designate
the Neutral
“Settlement Technique“ – to be agreed failing which it will be
mediation (Article 5(1) of the ADR Rules)
Confidentiality (Article 7 of the ADR Rules)
Administered procedure
Request for ADR filed with ICC
Supervision and quality control through ICC
Administrative support through ICC
Request can be based on prior agreement or can be made
without prior agreement (Article 2)
ICC ADR statistics: Ten Year Snapshot 2001 – 2010
 almost 120 administered cases
 parties from over 65 countries
 80% cross-border, 20% domestic cases
 80% mediation, 20% other settlement techniques
 average amount in dispute: US$20 million - but equally broad spread like in arbitration
 average duration from transfer of the file to the Neutral until settlement: 4 months
 average costs for Neutral's fees, expenses and ICC administrative expenses: US$20000 –
 success rate: around 80% of the cases transferred to the Neutral settle
 Asian parties included parties from China, Singapore, India, Philippines, Malaysia, Japan,
 increase of cases since 2009. In 2011, more cases were filed by June, as in the whole of
Multi-Tiered Dispute Resolution Clauses in ICC Arbitration
• It is not uncommon for dispute resolution clauses to provide for more than
one method of settling disputes. Arbitration could be the second or third
step taken when attempts to find an amicable settlement fail.
• Holistic ICC DRS infrastructure – combination of two complementary
• Example: Obligation to submit dispute to ADR, followed by
arbitration if required
“In the event of any dispute arising out of or in connection with the present
contract, the parties agree to submit the matter to settlement proceedings
under the ICC ADR Rules. If the dispute has not been settled pursuant to the
said Rules within 45 days following the filing of a Request for ADR or within
such other period as the parties may agree in writing, such dispute shall be
finally settled under the Rules of Arbitration of the International Chamber of
Commerce by one or more arbitrators appointed in accordance with the said
Rules of Arbitration.”
ICC Rules for Expertise
ICC Expertise Procedure - salient features
Standing Committee of Industry Experts
Three possibilities
Proposal (non binding)
Appointment (binding)
Administration of expertise proceedings
Experts from different sectors
Procedural (eg. mediators, adjudicators etc)
No closed list of experts
Costs: US$ 2 500 for proposal or appointment
BUT: Proposal free of charge for Arbitral Tribunal in ICC
ICC Dispute Board Rules
Types of Dispute Boards
Three types of Dispute Boards:
Dispute Review Board (DRB)
• issues ‘Recommendations’
• not binding on the parties
Dispute Adjudication Board (DAB)
• issues ‘Decisions’
• Parties must comply with Decision
• party may express its
dissatisfaction with the Decision
Combined Dispute Board (CDB)
• normally issues Recommendations with respect to any dispute referred to it
• but may issue Decisions
• offers an intermediate approach between the DRB and the DAB
ICC DB Rules – The Specifics
1 or 3 member DB
The ICC DB Centre does not administer proceedings, but can…
• Appoint DB members
• Make decisions upon challenges of DB members
• Scrutinize DB decisions as to their form (if requested to do so)
ICC provides Model Dispute Board Member Agreement
• the Model Agreement sets out such aspects as the scope of the DB’s
work and the remuneration of the DB members
• to be signed by the DB member(s) and the parties to the underlying
Documentary Instruments Dispute Resolution
DOCDEX Rules – The Specifics
• DOCDEX Rules are applicable once the dispute arises out of one of the
“ICC Financial Rules” (eg. those governing documentary credits like URDG
or UCP 600 – guarantees, letters of credit) – usually dispute is
• Expert Procedure – 3 experts render the decision
• Purely “paper-based” procedure and no hearings
• Experts appointed from a list kept by the ICC Banking Commission
• Identity of the experts not disclosed to the parties
• Quick : Average duration from filing to decision is 70 days
• Low Cost: Standard Fee US$5000, in exceptional cases Additional Fee of
up to US$5000 requested (total cost will never exceed US$10,000)
• If parties agree, the decision can be binding.
• Average of 15 to 20 requests for DOCDEX decisions are filed.
Contact us
Kim Kit, Ow
Director, ICC Arbitration and ADR,
Hannah Tümpel
Manager, ICC Dispute Resolution Services - ADR,
Expertise, Dispute Boards, DOCDEX
32 Maxwell Road
#02-11 Maxwell Chambers
Singapore 069115
38, cours Albert 1er
75008 Paris, France
Email: [email protected]
Email: [email protected]
Tel:: +65 6225 9081
Tel: +33 1 49 53 30 53

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