Chapter 2

Report
Chapter 2
Collaboration Information
Systems
“I Got the Email, But I Couldn’t
Download the Attachment.”
• GearUp needs to reduce operational expenses
• Key employees to identify ways of saving costs
• Felix doesn't attend if it isn’t convenient
• Doesn't keep up on group’s discussion, which
aggravates team
• Cell phone call interrupts meeting
• Do you continue with a missing group member?
• Boss comes to meeting. Do you tell her about
group’s problems?
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Study Questions
Q1: What are the two key characteristics of collaboration?
Q2: What are the three criteria for successful collaboration?
Q3: What are the four primary purposes of collaboration?
Q4: What are the components and functions of a collaboration
information system?
Q5: How can you use collaboration tools to improve team
communication?
Q6: How can you use collaboration tools to share content?
Q7: Which collaboration IS is right for your team?
Q8: 2023?
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Q1: What Are the Two Key
Characteristics of Collaboration?
1. Two or more people working together to
achieve a common goal
2. Feedback and iteration
Cooperation lacks feedback and
iteration
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Q1: What Are the Two Key Characteristics
of Collaboration? (cont’d)
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What Are the Two Key Characteristics of
Collaboration? (cont’d)
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Guidelines for Giving and Receiving
Critical Feedback
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Q2: What Are Three Criteria for
Successful Collaboration?
Criteria for judging team success:
1. Successful outcome
2. Growth in team capability over time
3. Meaningful and satisfying experience
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Q3: What Are the Four Primary
Purposes of Collaboration?
1. Become informed
– Share data and communicate with one
another to share interpretations
– Document team’s understandings
2. Make decisions
3. Solve problems
4. Manage projects
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Collaboration Needs for Decision
Making
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Problem-solving Phases
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Project Management Tasks and Data
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Q4: What Are the Components and Functions
of Collaboration Information Systems?
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IS Requirements for Different
Collaboration Purposes
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Q5: How Can You Use Collaboration
Tools to Facilitate Communication?
Collaboration Tools for Communication
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Office 365 Lync Whiteboard Showing
Simultaneous Contributions
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Videoconferencing Example
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Example Discussion Forum
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Example
of Survey
Report
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Ethics Guide: Virtual Ethics?
• Is spoofing ethical?
• Is it ethical to sit in on an online meeting if you
were not invited?
• Is it ethical to leave someone you disagree with
out of an online meeting?
• Is it ethical to take an online test with a silent
helper?
• Would it be ethical for you to use a silent helper
if other students use a silent helper?
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Q6: How Can You Use Collaboration
Tools to Facilitate Content Sharing?
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Available Types of Google Docs
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Example of Sharing a Revised
Document on Google Drive
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Example of SkyDrive Word Web App
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Saving a Word 2010 Document in a
SkyDrive Account
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Opening a Document Locked by
Another User in Word Web App
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Shared Content with Version Controls
• Permission-Limited Activity
• Document Checkout
• Version History
• Workflow Control
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Checking Out a Document
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Example of SharePoint Workflow
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Version Control Applications
• Numerous version control applications exist
• SharePoint most popular for general use
• Other document control systems:
– www.mastercontrol.com
www.documentlocator.com
– Software development teams
o CVS (www.nongnu.org/cvs) or
Subversion (http://subversion.tigris.org
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Using MIS InClass 2:
What Happened to Google+ ???
• June 2012,Google+ had 101 million users while
Facebook had 845 million.
• Google+ users spent average of 3 minutes per
month on Google+, FB users averaged 405 minutes.
• Is Google+ another failure at making in-roads into
Facebook user community?
• Does Google have something else in mind? Such
as, using Google+ to integrate all of its products into
a common user experience.
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Q7: Which Collaboration IS Is Right for
Your Team?
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Office 365 Components and Features
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Evaluating Learning Time
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Q8: 2023?
• Collaboration systems cheaper, easier to use,
run on portable devices
• Face-to-face meetings rare
• Employees work at home, full time or part time
• Corporate training online & asynchronous
• Much less business travel
• Travel industry focused on recreational travel
• Conventions become virtual
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Guide: Securing Collaboration
• Collaboration systems pose serious security
risks
– Are Cloud servers secure against:
 Earthquakes? Computer crime?
Disgruntled employees? Computer
viruses?
– Wireless traffic unprotected
– Posting confidential information where
unauthorized person can see it
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Guide: Egocentric vs. Empathetic
Thinking
• Egocentric thinking
 Centers on self
 “I’m right, everyone else is wrong.”
• Empathetic thinking
 “My View” is one possible interpretation
 Take time to learn what others are thinking
 Take time to understand the problem domain as
a system
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Ethics Guide: Egocentric vs. Empathetic
Thinking (summary)
Consider GearUp at start of this chapter:
– What is the problem?
Drew says Felix doesn’t come to meetings.
Felix thinks team focused on operational
cost reductions instead of increasing sales.
Addison thinks team should address
operational cost reductions.
Kelly wants to focus on wasted employee
time.
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Active Review
Q1: What are the two key characteristics of collaboration?
Q2: What are the three criteria for successful collaboration?
Q3: What are the four primary purposes of collaboration?
Q4: What are the components and functions of a collaboration
information system?
Q5: How can you use collaboration tools to improve team
communication?
Q6: How can you use collaboration tools to share content?
Q7: Which collaboration IS is right for your team?
Q8: 2023?
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Case Study 2: Eating Our Own Dog
Food
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Case Study 2:
Eating Our Own Dog Food (cont’d)
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Using MIS 6th Edition SharePoint
Development Site
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Example Email from SharePoint
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Document Library Used to Track
Chapter 2 Figures
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Chapter 2 Version History
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