Chapter 5 * Enterprise Analysis

Report
14% of the exam
24 questions
Carol Pattyn 6/18/13
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Enterprise Analysis
Describes the Business Analysis activities
necessary to identify a business need,
problem, or opportunity, define the nature of
a solution that satisfies the identified need,
and justify the investment necessary to
deliver the solution. Enterprise analysis
outputs create context to requirements
analysis.
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5.1
5.2
5.3
5.4
5.5
Define Business Need
Assess Capability Gap
Define Solution Approach
Define Solution Scope
Define Business Case
Mnemonic = NGASC : No GAS for Cooking
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Inputs
◦ Requirements (Stated)
◦ Business Goals and Objectives
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Elements
◦ Business Goals and Objectives (SMART)
◦ Business Problem or Opportunity
◦ Desired Outcome
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Techniques
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Benchmarking
Brainstorming
Business Rules Analysis
Focus Groups
Functional Decomposition
Root-Cause Analysis
Business Capability Analysis
Collaborative Games
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Stakeholders
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Consumer or Supplier
Domain SME and End User
Implementation SME
Regulator
Sponsor
Outputs
◦ Business Need
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Inputs
◦ Business Need
◦ Enterprise Architecture
 POLDAT: Process, Organization, Location, Data,
Applications, Technology
◦ Solution Performance Assessment
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Elements
◦ Current Capability Analysis
◦ Assessment of New Capability Requirements
◦ Assumptions
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Techniques
◦ Document Analysis
◦ SWOT Analysis
◦ Business Capabilities Analysis
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Stakeholders
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Customer or Supplier
Domain, Implementation SME’s
End Users
Sponsor
Output
◦ Required Capabilities
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Inputs
◦ Business Need
◦ Organizational Process Assets
◦ Required Capabilities
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Elements
◦ Alternative Generation (optional)
◦ Assumptions and Constraints
◦ Rank and Select Approaches
Agile: Agile development is a solution approach that provides
a faster delivery of value, supports incremental delivery and
allows for a different bargain regarding solution
determination.
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Techniques
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Benchmarking
Brainstorming
Decision Analysis
Estimation
SWOT Analysis
Feasibility Analysis
Purpose Alignment Model
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Stakeholders
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Customer
Domain SME
End Users
Supplier
Implementation SME
Sponsor
Output
◦ Solution Approach
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Input
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Assumptions and Constraints
Business Need
Required Capabilities
Solution Approach
Elements
◦ Solution Scope Definition
◦ Implementation Approach
◦ Dependencies
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Agile: Scope evolves during course of development, defined
by higher-level abstractions (themes and epics) and is
detailed as the project evolves.
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Techniques
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Functional Decomposition
Interface Analysis
Scope Modeling
User Stories
Problem and vision Statement
Business Capability Analysis
Story Decomposition
Story Mapping
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Stakeholders
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Domain SME
Implementation SME
Project Manager
Sponsor
Output
◦ Solution Scope
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Inputs
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Defined Scope Solution
Business Need
Stakeholder Concerns
Assumptions and Constraints
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Benefits
Costs
Risks Assessment
Measurement Process (Results Measurement)
Elements
◦ Mnemonic = BC RAMP (Bic Ramp)
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Agile: based on achieving a specific business
outcome within a specified cost and time,
revisited frequently as team learns what it can
deliver, how well it meets the real need and
whether the outcome can be achieved within
specified cost and time.
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Techniques
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Decision Analysis
Estimation
Metrics and Key Performance Indicators
Risk Analysis
SWOT Analysis
Vendor Assessment
Business Capability Analysis
Kano Analysis
Purpose Alignment Model
Real Options
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Stakeholders
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Domain SME
Implementation SME
Project Manager
Sponsor
Output
◦ Business Case
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1. What is the best definition for the Enterprise Analysis Knowledge Area:
a. Enterprise Analysis consists of activities for defining business needs,
recommending a solution to meet those needs, and deciding on the
solution.
b. Enterprise Analysis consists of activities for defining business needs,
recommending a solution to meet those needs, and substantiating the
cost of the solution.
c. Enterprise Analysis spans the analysis work done after the executive
team of the organization develops strategic plans and goals, and ends
after projects have been initiated.
d. Enterprise Analysis occurs after an organization has identified
business opportunities and the Business Architecture framework has
been determined for new business and technical system solutions.
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b. Enterprise Analysis consists of activities for
defining business needs, recommending a
solution to meet those needs, and
substantiating the cost of the solution.
Section 5 Overview
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2. The tasks for the Enterprise Analysis Knowledge Area include all
of the following:
a. Create and maintain the business architecture, determine
project scope, define the requirements risk approach, prepare
the decision package, and track project benefits.
b. Define the business need, conduct feasibility studies,
prepare the decision package, and determine organizational
readiness.
c. Define the business need, determine gap in capabilities to
meet the business need, determine the solution approach,
define the solution scope, and develop the business case.
d. Define the business need, determine gap in capabilities to
meet the business need, determine the solution approach, help
stakeholders understand new business capabilities, and
develop the business case.
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c. Define the business need, determine gap in
capabilities to meet the business need,
determine the solution approach, define the
solution scope, and develop the business
case. From definition and NGASC mnemonic.
BABOK Section 5 Overview.
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3. Root cause analysis is a technique used with
which of the following aspects of enterprise
analysis:
a. Defining the business goals and objectives.
b. Determining the gap in capabilities an
organization has.
c. During SWOT analysis for determining
weaknesses and threats.
d. Determining the business need.
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d. Determining the business need. Business
needs are problems or opportunities, so root
cause analysis will help determine the
underlying cause or source of a problem.
That is another way of describing “business
need”, making this the right answer. BABOK
5.1.5.
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4.
Studying an existing enterprise architecture and
doing document analysis will help the most with
which aspect of enterprise analysis:
a. Define business needs, particularly understanding
business goals and objectives.
b. Define business needs, particularly understanding
a business problem or opportunity.
c. Assess capability gaps, particularly understanding
the current capabilities of the enterprise.
d. Assess capability gaps, particularly assessing
capability requirements.
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c. Assess capability gaps, particularly
understanding the current capabilities of the
enterprise. Understanding the current state
and capabilities is needed in order to find and
analyze the gaps. Enterprise architecture is an
input to this task, and document analysis is a
technique for doing it. BABOK 5.2.4 and
5.2.5.
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5. For which of the following tasks or
elements would it be most appropriate to
generate alternatives during enterprise
analysis:
a. Assess new capability requirements.
b. Determine solution approach.
c. Determine implementation approach.
d. Define solution scope.
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b. Determine solution approach. Alternative
generation is listed as an element of the task
Determine Solution Approach. Generating
alternatives during this task helps to find the
optimal solution to meet a business need.
BABOK 5.3.4.
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6. Comparing an organization's products,
processes, performance, or other measures
against similar organizations.
a. Estimating Techniques
b. Benchmarking
c. Scope Modeling
d. Functional Decomposition
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b. Benchmarking is a technique for learning
from key competitors and from an industry as
a whole. Benchmarking aims to discover
industry best practices, and to recommend
which ones to adopt. Competitive analysis is
one form of benchmarking. It focuses on
comparing an organization's own
characteristics against features and functions
that key competitors have, to determine
changes needed to meet or exceed the
competition.
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7. Clarifies the business need, identifies
stakeholders, and projects the potential
benefits that a proposed solution will have.
a. Root Cause Analysis
b. Benchmarking
c. Feasibility Analysis
d. Problem or Vision Statement
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d. Problem or Vision Statement Clarifies the
business need, identifies stakeholders, and
projects the potential benefits of a proposed
solution to address the business need. A
typical problem statement consists of:
Define the problem/situation.
Who is affected by the problem?
How the problem impacts each category of
stakeholder.
Provide the key benefits produced by solving
the problem.
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7. Compares the desired state of an
organization against its current state, to
determine changes needed.
a. Feasibility Analysis
b. Gap Analysis
c. SWOT Analysis
d. Problem or Vision Statement
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b. Gap Analysis Gaps are the differences
between the current and future states. Gap
analysis compares the states to identify
differences between them. It can then be
determined whether the organization has the
capability to address the business
need, or whether a project is needed to add
the capability.
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8. You are defining a business problem and
brainstorming with a group of stakeholders.
The techniques you use analyze cause and
effects, what techniques are you using?
a. the five whys
b. brainstorming
c. context diagram
d. Fishbone diagram
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d. Fishbone diagram BABOK 9.25.3 page 202
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9. What is the solution scope comprised of?
a. time and schedule
b. strengths and weaknesses
c. features and functions
d. determines the scope of the software
application
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c. features and functions BABOK 5.4 page 91
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10. What is the purpose of the implementation
approach?
a. defines how the business will accept the
solution
b. how the solution approach will deliver the
solution scope
c. is not applicable to business analysis
d. determines the scope of the software
application
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b. how the solution approach will deliver the
solution scope BABOK 5.4.4.2 page 93
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A Guide to the Business Analysis Body of
Knowledge® (BABOK® Guide) Version 2.0
The Agile Extension to the BABOK® Guide,
November 2011
http://www.flashcardexchange.com/cards/ba
bok-chapter-5-enterprise-analysis-2230091
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