UNCW TealPay Payment Plans - University of North Carolina

Report
UNCW’s TealPay Payment
Plans
Kim Z. Lundy
UNC Wilmington
Session Etiquette
• Please turn off all cell phones.
• Please keep side conversations to a minimum.
• If you must leave during the presentation, please do so
as quietly as possible.
2
TouchNet Bill Pay Suite
• 3 modules of TouchNet Bill Pay Suite
- 1st module E-Billing
- 2nd module E-Refunds
- 3rd module Tuition Payment Plans
• Plans are built to suit your university needs
• Online and Offline plans are available (student has to be
administratively enrolled in an offline plan)
• UNCW currently has a fall and spring 5, 4, 3 plans available; a
fall and spring estimated budget 4 plan (offline) and a fall and
spring administrative 2 pay plan (after drop/add)
administrative enrollment on this plan as well. UNCW only
has one plan for both summer I and summer II sessions.
3
UNCW TealPay Payment Plans
• Payment plans are based on the student account
balance
• Estimated Budget Payment Plans are for financial aid
recipients where outside resources have not yet been
memo or authorized (RPAARSC)
• Payment plans can be set up to schedule monthly
payments (this is an option)
• Payments can be paid through electronic check,
MasterCard through Paypath (with a 2.75% convenience
fee), ATM Debit (limited)
• If a student wants to sign up on a plan with cash,
Travelex, or personal check than an administrator has to
enroll the student
4
UNCW TealPay Payment Plans
• Plans are recalculated nightly to accommodate for any
additional charges or credits, (emails sent if the installment
increases)
• Very important that the Banner application of payments
(TGRAPPL) runs before TouchNet recalculation
• All charges billed to the student account will be included in
payment plan (as long as the detail codes are set up in the
plan)
• Important that students complete financial aid requirements
so that when signing up for the plan, it will calculate correctly
• Enrollment fee is automatically billed to the student account in
Banner, university determines amount, UNCW charges
$25.00 for all plans
• TP Hold process is run to place HOLDS on the TGACPRF
screen so students will not be dropped for non-payment
5
Benefits
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Interest Free
Convenience of paying tuition monthly rather than a lump sum
Flexible payment plans
No overages/shortages at the end of the term
Convenient setup through E-Bill/TouchNet
Payments post immediately- no time delay
UNCW realizes the revenue from the enrollment fee, late fee
and interest gained on money received
Students and Authorized Users may set up the plan
Plan recalculates nightly as charges/credits are posted to the
student Banner account
Ability to tailor plans for special circumstances (i.e., prepay
accounts, financial aid)
Email notifications are sent to students/authorized users of
payment increases
6
UNCW TealPay Payment Plans
There are 5 steps in building a plan
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General Settings
• Step One
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Enrollment Tab
• Step Two
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Worksheet Items
• Step Three
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Worksheet Items
• continued
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Worksheet Items
• continued
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Worksheet Items
• continued
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Worksheet Items
• continued
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Worksheet Items
• continued
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Installments
• Step Four
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Installments
• continued
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Late Fees
• Step Five
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Plan Migration
• Step Six
• In this step, you configure how administrators move
students from one plan to another. Plan migration
controls which plans an administrator can move enrolled
users into, and payment plan rollover controls which
plan, if any, that a user will automatically move to from
the current plan.
• UNCW does not currently use the plan migration or plan
rollover options
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Student Enrollment Process
• TSAAREV screen shot before enrollment
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E-Bill
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Enrolling in a TealPay Plan
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Enrolling in a TealPay Plan
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Enrolling in a TealPay Plan
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Enrolling in a TealPay Plan
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Enrolling in a TealPay Plan
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Enrolling in a TealPay Plan
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Enrolling in a TealPay Plan
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Enrolling in a TealPay Plan
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Enrolling in a TealPay Plan
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Enrolling in a TealPay Plan
• continued
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Enrolling in a TealPay Plan
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Enrolling in a TealPay Plan
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How TealPay Enrollment looks on TSAAREV
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ECAT Coded TP
• TGACPRF screen (HOLDS classes during the drops)
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ECAT TP Codes
UNCW has two Banner processes that we run depending
on the time of the year
- TWPTPLD places the TP codes on the accounts (daily)
- TWPCPRF removes the TP codes on the accounts
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UNCW TealPay Payment Plan Marketing
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Student Accounts monthly e-newsletter
Email to students and authorized users
Flyers
Orientation/Fairs
Website
Student Teal Ticket – online checklist
37
UNCW Tealpay Payment Plans
• UNCW went live offering “in house” payment plans Fall
2011
• This summer 2013 will be two full years of participation
• Next slide is a breakdown of the revenue generated for
Student Support Services
• UNCW charges a $25.00 enrollment fee and a $5.00 late
fee (there is a 5 day grace period)
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UNCW TealPay Payment Plan Revenue
TouchNet Information as of 11-19-2012
Fall 2012
Plan Name
Number Enrolled
TealPay 5 Fall 2012
528
TealPay 4 Fall 2012
1193
TealPay 3 Fall 2012
324
TealPay 4 Estimated Budget
Fall 2012
23
TealPay 3 Estimated Budget
Fall 2012
5
Administrative TealPay 2 Fall
2012
9
TealPay 2 Fall 2011
Total Enrolled for Fall 2012
Removed from Plan
2082
288
TouchNet Information as of 2-5-2013
Spring 2013
FY 11/12
837
1044
15
15
45
1956
23
Plan Name
TealPay 5 Spring 2013
TealPay 4 Spring 2013
TealPay 3 Spring 2013
TouchNet Information as of
Summer 2013
Number
Enrolled
1228
488
253
FY 11/12
Plan Name
1566
TealPay 2 Summer 2013
257
TealPay Estimated Summer 2013
Administrative TealPay 2 Sum 2013
TealPay 4 Estimated Budget Spring 2013
11
10
TealPay 3 Estimated Budget Spring 2013
2
3
Administrative TealPay 2 Spring 2013
TealPay 2 Spring 2012
11
Total Enrolled for Spring 2013
Removed from Plan
Number
Enrolled
FY 11/12
532
7
7
7
1993
136
1843
19
Total Enrolled for Summer 2013
Removed from Plan
546
47
4210 TealPay Enrollment Fee
Fall 2012
4211 TealPay Late Fee 2012
$59,250.00
$3,040.00
4210 TealPay Enrollment Fee Summer
$49,475.00 4210 TealPay Enrollment Fee Spring 2013 $53,225.00 $46,550.00 2013
$2,635.00 4211 TealPay Late Fee Spring 2013
$610.00
$3,770.00 4211 TealPay Late Fee Summer 2013
$0.00
$14,825.00
$1,085.00
Total Revenue
$62,290.00
$52,110.00 Total Revenue
$0.00
$15,910.00
Total FY 12/13 Revenue
Total FY 11/12 Revenue
$116,125.00
$118,340.00
$53,835.00 $50,320.00 Total Revenue
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Questions and Answers
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