Virtualization Tools

Report
The Smarter Way to Desktop Virtualization
- Solution Overview
Andrew Costenbader
District Manager | Quest Software | www.quest.com/vworkspace
[email protected]
512-213-8425
© 2010 Quest Software, Inc. ALL RIGHTS RESERVED
Quest Software – Leadership
Major Systems Management Software Provider
• Two time winner, Microsoft Global ISV Partner of the Year
• Microsoft Partner of the Year in Advanced Infrastructure
Solutions, Active Directory for 2009
• #1 in Database Management Software Market, North
America for 2009 (Gartner)
• Leader in Identity and Access Management (IDC)
2
Quest Desktop Virtualization Business Unit
A Rich Legacy of Virtualization Domain Knowledge and Experience
• 1999: Systems Integrator specializing in app delivery
– Thousands of production deployments
• 2004: Provision Networks founded
– Enhance the Windows platform with remote access, printing and
profile solutions
• 2007: Acquired by Quest Software
– Taking Desktop Virtualization, Application Delivery and end user
productivity to the larger Enterprise
– Product now in it’s 7th generation
3
Sampling of vWorkspace Wins by Vertical
Financial & Insurance
Education
Manufacturing
Healthcare
Public Sector
Defense Intelligence Agency
US Army CENTCOM
US Air Force
US Army MEDCOM
FAA
4
Desktop Virtualization Challenges
Key Inhibitors to Wide-Scale Deployment
•
•
•
•
•
Overall end-user experience not acceptable
Complexity and # of solution components needed
Immaturity of management solutions
Promised TCO reductions not being realized
Cost-effectiveness
– Need to mix/match VDI, TS/RDSH, Blade and Physical PCs according to
types of users and the resources they need
– Use VDI only when absolutely needed - keep costs down
5
Our Position on Desktop Virtualization
The Power of Choice and Flexibility…
• VDI is only one part of the solution for Desktop Virtualization
• Blending TS/RDSH, VDI, Blade/Physical PCs and Application
Virtualization within one management solution is optimal
• Efficiencies within the management of deploying and
maintaining virtual desktops is critical as adoption expands
• Overall performance, range of access device support and
seamless peripherals support is critical on the end user side
• Provide customers with a solution that can migrate from one
platform to another over time – protect their investments
6
Quest vWorkspace
One Solution for Managing and Provisioning VDI,
Terminal Services/RDS and Physical/Blade PCs…
•
Cost-effectively configure the right computing resource for
the type of worker
•
Efficiently schedule and automate virtual desktop
management tasks and operations
•
Keep TCO in check by supporting more virtual desktop users
with less IT staff
•
Securely delegate centralized administration authority based
on well defined roles
•
Platform Choice - among Microsoft, VMware, and Parallels
•
Provides users with an optimized experience by supporting a
wide range of access devices and peripherals, significantly
enhances performance beyond default RDP
7
Latest Release – vWorkspace 7.1
Boost Wan Performance & Enhance Microsoft RDS…
• EOP Xtream
Boost WAN/Internet Performance
Reduce effects of latency for branch/remote offices
and DaaS
• Integration & Enhancement of Windows
Server 2008 R2 RDS
–
–
–
Automated setup of WS 2008 R2 as a Connection
Broker
Publish apps and desktops using RemoteApp and
RD Web Access
Supports Remote Desktop Gateway for secure
Internet access
80
Time to scroll document (secs)
–
–
1. Effect of Latency On Screen Updates - Scrolling a PDF Document
Windows XP RDC client v7 to Windows XP SP3 virtual desktop (RDP 5.2)
70
EOP Xtream Disabled
60
EOP Xtream Enabled
50
40
30
20
10
0
0
25
100
300 ms
Network latency (ms)
• Rapid virtual desktop provisioning with HyperV and SCVMM
–
–
Automates and accelerates virtual desktop creation
by rapidly cloning virtual hard disks using Hyper-V
differencing disks
Advanced load balancing of user connections
between Hyper-V hosts delivers an improved user
experience and optimizes server utilization
8
Solution: Quest vWorkspace
Broker
• VDI: Multiple Options
• Terminal Services/RDSH
• Blade PCs
User Experience
Management
• Optimized Performance
• Range of Access Devices
• Universal USB and Print
• Automation
• Flexibility
• Security
9
Simplify Management of Application and Desktop Delivery
Multiple User Types – Multiple Deployment Options – Single Console
Task Workers
Terminal Server
• Shared OS
• Shared Apps
• Server OS
Knowledge Workers
VDI
•
•
•
•
•
Fast and Personal
Can be user-customized
Provisioned on-demand
Fully isolated and secure
Standard desktop OS
Power Users
Blade PCs
•
•
•
•
Fast, Powerful and Consistent
Demanding users/applications
Fully isolated and secure
Standard desktop OS
Deploy and Manage the Most Cost-Effective Solution
Management Console
10
Single Management Console – RDS, VDI and PCs
11
Managing multiple hypervisors
12
Where Does vWorkspace Fit in the Stack?
Stack Elements
vWorkspace
User Environment/Profile
Desktop Delivery
Application Deployment
Multiple Options
Management Console
Connection Broker
Automated Management
and Provisioning
Hypervisor Management
Multiple Options
Hypervisor
Multiple Options
Storage Automation
13
Where Does vWorkspace Fit in the Stack?
Stack Elements
VDI with Microsoft
User Environment/Profile
Desktop Delivery
extends RDP
and RemoteFX
Management Console
Application Deployment
Connection Broker
extends RDS
Automated Management
and Provisioning
Hypervisor Management
Hypervisor
Storage Automation
extends Hyper-V
differencing disks
14
Where Does vWorkspace Fit in the Stack?
Stack Elements
VMware Example
User Environment/Profile
Desktop Delivery
EOP extends RDP
Management Console
Application Deployment
Connection Broker
Automated Management
and Provisioning
Hypervisor Management
Hypervisor
Storage Automation
vCenter Server
VMware ESX
integrates with
Linked Clones
15
Where Does vWorkspace Fit in the Stack?
Stack Elements
Parallels Example
User Environment/Profile
Desktop Delivery
EOP extends RDP
Management Console
Application Deployment
Connection Broker
Automated Management
and Provisioning
Hypervisor Management
Parallels Virtuozzo
Hypervisor
Parallels Virtuozzo
Storage Automation
Parallels Virtuozzo
16
Where Does vWorkspace Fit in the Stack?
Stack Elements
TS/RDSH Example
User Environment/Profile
Desktop Delivery
EOP extends RDP
Management Console
Application Deployment
Connection Broker
extends RDS
Automated Management
and Provisioning
Hypervisor Management
Virtualization Platform
Storage Automation
N/A
Terminal Server/RDSH
N/A
17
Solution: Quest vWorkspace
Broker
• VDI: Multiple Options
• Terminal Services/RDSH
• Blade PCs
User Experience
Management
• Optimized Performance
• Range of Access Devices
• Universal USB and Print
• Automation
• Flexibility
• Security
18
Desktop Virtualization Challenge:
Increases in TCO with Production Deployment
Solution: Quest vWorkspace
More Users
and Apps
More Users
and Apps
Initial
Deployment
Full-Scale
Deployment
POC
WITH Quest vWorkspace
Contains TCO
• Avoids increases in IT staff
• Effective Mgmt. is the key
• Costs do not shift to Data Ctr.
Reduces the Complexity and IT Effort Required
to Manage the Virtual Desktop Environment
19
Desktop Task Automation
Management Console
Change
Power State
Change
Logon State
MSI Package
Deployment
Run Scripts
Reconfigure
Virtual
Machine
Delete
Virtual
Machines
Copy Files
20
Granular Delegated Administration
21
User Session Management
22
Managing Applications from vWorkspace
23
Solution: Quest vWorkspace
Broker
• VDI: Multiple Options
• Terminal Services/RDSH
• Blade PCs
User Experience
Management
• Optimized Performance
• Range of Access Devices
• Universal USB and Print
• Automation
• Flexibility
• Security
24
Optimized End-User Experience
Ensure Virtual Desktop Acceptance
• EOP Xtream* – WAN acceleration
* Patent Pending
• EOP Universal USB – Universal device support
• EOP Print – Universal print driver
• EOP Multimon – Multi-Monitor support
25
Optimized End-User Experience
Ensure Virtual Desktop Acceptance
• EOP Multimedia Acceleration
– Windows Media Player acceleration
– Flash video acceleration
• EOP Graphics Acceleration
– Lossy compression
• EOP Text Echo
– Instant typing response
• EOP Audio – HQ bi-directional
– Configurable
– Latency Tolerant
– Buffering
With
vWorkspace EOP
Without
vWorkspace EOP
26
The vWorkspace Difference
5 Levels of Independence
27
Quest vWorkspace Product Options
vWorkspace
Enterprise
vWorkspace
Desktop Edn.
RDSH, VDI, blade
VDI, blade
RD Session Host (Terminal Server) Load Balancing
X
Connection Broker
X
X
Hypervisor Integration and Automation
X
X
Web Access
X
X
Secure Gateway
X
X
Multimedia and Graphics Acceleration
X
X
Universal USB (VDI only)
X
X
Task Automation (VDI only)
X
X
Universal Printing – Client/Network/WAN
X
X
User Profile Management
X
X
User Environment Config and Lockdown
X
X
CPU and Memory Limits
X
Virtual IP Addressing
X
Per Concurrent User
Inc. 1 year Business Critical support and maintenance
$169
$99
28
The Smarter Way to Desktop Virtualization
 Simplified – Consolidation Reduces Complexity
 Efficient – Schedule and Automate Operations
 Flexible – Adapt to Changing Needs and Platforms
 Scalable – Built for Full-Scale Deployments, Not just POC
 Cost-Effective – Best Price/Performance Available
Work Smarter, Not Harder.
29
Questions and Answers
vWorkspace Web pages & General Information
www.quest.com/vworkspace/
vWorkspace Demos
www.quest.com/vworkspace/demo.aspx
vWorkspace Evaluation Software
www2.provisionnetworks.com/downloadreg.aspx
vWorkspace & Microsoft VDI Solution
www.vworkspace.com/aWinningPartnership/
vWorkspace Webcasts and Events
www.quest.com/vworkspace/events-webcasts.aspx
ROI White Paper
Desktop Virtualization: Best Bet for a Dwindling IT Budget? Where are the Actual Savings?
www.quest.com/documents/landing.aspx?id=10685&technology=&prod=389&prodfamily=&loc=
Case Studies
www.quest.com/documents/list.aspx?contenttypeid=13&technology=&prod=389&prodfamily=&loc=
30
Supplement:
VMware View Side-by-Side Compete
© 2010 Quest Software, Inc. ALL RIGHTS RESERVED
Brokering Comparison
Quest
vWorkspace
VMware View
Hyper-V, ESX,
Parallels
ESX ONLY
Single product to support VDI, Terminal Services/RDS,
and Blade PCs

VDI Only
Load balancing and management of TS/RDS


Centralized management of VDI sessions


Publishing of individual applications


Built-in load balancing of multiple brokers


App-V integration
Premier Ed - ThinApp

RDP only
No PCoIP
Capabilities
Hypervisor support
Application Virtualization
Web client for user access
Clients for: Windows, Mac, Linux, Java, thin client
QUEST CONFIDENTIAL
All information is believed to be correct as of 6th April 2010.
Content subject to analytical edits and frequent updates

No Java
Mac – RDP only
32
Management Comparison
Automation
Quest
vWorkspace
VMware View
Rapid provisioning of virtual desktops


Batch creation of virtual desktop VMs


Dynamic auto expansion of virtual desktop
groups


Virtual desktop management: copy files, run
exe/scripts, deploy MSIs


Scheduling of management operations


Forced session log-off when specified apps hang


Capabilities
Management Automation
QUEST CONFIDENTIAL
All information is believed to be correct as of 6th April 2010.
Content subject to analytical edits and frequent updates
Premier Edition
33
Management Comparison
Flexibility
Quest
vWorkspace
VMware View
Virtual desktops can be assigned to a user


Assign virtual desktops by AD security group or OU


Assign virtual desktops by access device IP, IP
range or device name


Restrict virtual desktop access by time and day


Configuration of user environment integrated with
access policies


Search through all VDI sessions


Remote control or “shadow” a user’s active VDI
session


Advanced user profile management

Separate product
Capabilities
Management Flexibility
QUEST CONFIDENTIAL
All information is believed to be correct as of 6th April 2010.
Content subject to analytical edits and frequent updates
34
Management Comparison
Security
Quest
vWorkspace
VMware View
Pass-through credentials (single sign-on)


Smart card authentication

RDP ONLY
Not PCoIP
Remote connections can be secured with SSL/TLS

RDP ONLY
Not PCoIP
Management console provides multiple levels of
granular delegated administration


Granular, policy-based application access control


Capabilities
Management Security
QUEST CONFIDENTIAL
All information is believed to be correct as of 6th April 2010.
Content subject to analytical edits and frequent updates
35
User Experience Comparison
Quest
vWorkspace
VMware View
Fast graphics updates on LAN


Fast graphics updates on WAN


Optional lossy compression for acceleration of high
bandwidth graphics

PCoIP only
Multimedia redirection (Windows Media, AC3 & MPEG
formats)


Flash Player redirection


OK for remote access
PCoIP on LAN, but
reduces svr scalability
High quality bi-directional audio


Universal USB device redirection – virtual USB hub

RDP only
Not PCoIP
Universal print driver for client printers


Universal print driver for network & remote relay
printers


Capabilities
Applications using 3D animation & advanced graphics
QUEST CONFIDENTIAL
All information is believed to be correct as of 6th April 2010. Content subject to analytical edits and frequent updates
36
Supplement:
Quest vWorkspace compared to the Citrix line-up
© 2010 Quest Software, Inc. ALL RIGHTS RESERVED
Quest vWorkspace Compared to the Citrix Line-up
High Level…
• The Quest vWorkspace Desktop Virtualization Solution is less costly, less
complex and easier to manage than Citrix XenDesktop.
• The Quest vWorkspace Desktop Virtualization Solution does not replace or
add required components to the Microsoft Virtualization stack, but rather
extends and enhances what is already there.
Perpetual License
Comparison
$169 per concurrent
user - includes 1 year
of 24x7 support and
maintenance
$169
Quest vWorkspace
Enterprise
$450
~$450 (at 2:1),
Equivalent concurrent
user price - does not
include support or
maintenance
$225
$225 per named user or
access device.
Citrix XenDesktop
Enterprise
38
Quest vWorkspace Compared to the Citrix Line-up
vWorkspace is less complex…
In this case, Less is More.
• Less time learning and switching between disparate systems = more
time doing and being productive
• One infrastructure/farm vs. three (XenDesktop + XenApp +
Provisioning Services)
• One unified management console vs. many (up to as many as 6
different consoles with Citrix – each with their own interface)
39
Quest vWorkspace Compared to the Citrix Line-up
vWorkspace is easier to implement…
Extend and Enhance vs. Add and Replace.
• Does not require extending the Active Directory Schema
• Full, native integration with, and automation of Microsoft SCVMM
• Automates native platform storage functionality (e.g. Microsoft
Hyper-V Differencing Disks), vs. requiring proprietary Citrix
Provisioning Server
• More flexibility in deployment options - AD User, AD Group, AD OU,
Device IP or Device Name
• Does not require separate VLANs or PXE Boot (Citrix Provisioning
Server requires these)
40
Quest vWorkspace Compared to the Citrix Line-up
vWorkspace is easier to manage…
Delegate to the lowest cost IT staff.
• Resolve calls at the helpdesk - XenDesktop doesn't offer
"integrated" tools to resolve helpdesk calls
• Integrated User Environment Configuration and Profile Management
• Schedule, Automate, Search, Filter, Sort, Remote Control, Remote
Task Manager, MSI Push
• Eliminates printing issues that are notorious with Citrix
41
Supplement:
Customer Case Studies and WinWires
© 2010 Quest Software, Inc. ALL RIGHTS RESERVED
Case Study – Donna Independent School District
“The Quest vWorkspace
virtual desktop solution
gives us remarkable
advantages in terms of
cost savings, resource
optimization and energy
efficiency. It enabled us to
double our number of
classroom computers
while saving 50 percent in
maintenance costs. Over
time, the incremental
savings and low costs for
thin client replacement will
continue to support our
instructional technology
goals.”
- Marie Evans
Technology Director
• Critical Needs
–
–
–
–
Reduce student desktop costs
Double the number of classroom computers
Centralize desktop management and improve security
Leverage existing virtual environment without adding
infrastructure costs
• Results
– Saved $60,000 per year in reduced energy
– Reduced maintenance costs by 50%, saving over
$800,000 over four years
– Improved reliability, security and instructional uptime
– Doubled the number of student desktops by using cost
savings
43
Case Study ‘‘Quest’s vWorkspace has
offered easier data sharing
between offices and
corporate headquarters and
vastly improved security.
Files can’t be lost, stolen or
saved to the wrong location
because now each user will
have an individual access ID
and a private storage area
without the need for
expensive local IT resources.
Our staffers couldn’t live
without vWorkspace’s
universal printing feature, but
for us the real benefit is the
ability to provision a specific
application to a specific user
across the entire
environment.’’
- James Maroney
Director of Infrastructure
• Critical Needs
– Maintain a physical PC-like user experience
– Better control file and application access & security
– Simplify and reduce cost of desktop management
– Reduce lost files and provide centralized data back-up
• Results
– Lower cost for hardware – 24% savings per desktop
– Lower management cost – reduce staff from 20 to 2
– High availability -- create virtual desktops in a 1/5 the
time to re-image a physical one
– Improve security and simplify administration with
centralization
44
44
Case Study • Critical Needs
“We looked at a lot of
technology, but only Quest
vWorkspace allowed us the
flexibility to have one broker
for Microsoft Terminal
Services and VDI on ESX
hypervisor in one desktop
client. Add to that their USB
device support and universal
print driver, and no other
solution compared in the
same price range”
-Johan Vrijders,
Director of IT
Infrastructure Operations
– Gain flexibility and reduce costs of desktop
maintenance
– Improve security and disaster recovery
– Reduce energy costs, be more environment conscious
• Results
– 90% reduction in physical desktop visits
– 200,000 reduction in hardware costs
– 50% drop in energy costs
– 10 minutes vs 1-2 hours to re-image and present a new
a desktop
45
45
Case Study “The scheme has been high
on the Trust's desirable
developments list for some
time and could dramatically
transform current patient
NHS record systems. The
solution will allow medical
and nursing staff to increase
the time they spend on
patient care, giving patients
more of the individual
attention they require, by
reducing the need to log in
and out of numerous
systems. Other benefits
include the reduction of the
endless administrative paper
trail, freeing up revenue
which can now be invested
into other areas of improving
patient care.”
- Russell Banks
Head of IT
Sheffield Children's NHS
• Critical Needs
– Sheffield needed to deliver the best patient information
at point of care
– Information was being delivered by written patient
notes and new information transcribed at a later time
– The Bed Head Solution provides a perfect opportunity
to deliver the right clinical information at point of care
• Results
– A clinician can now access the entire clinical desktop at
a patients bedside
– All local and national applications are available
– Secure and very easy to access using the NHS
Smartcard
– Fast switching between bed heads
46
46
Quest Software Opens Door for Microsoft’s Hyper-V to Replace
VMware ESX
WinWire – Coca-Cola
•
Pain
–
–
–
•
Power
–
–
•
A multi-phase strategy was painted by Quest and Microsoft to ultimately move off the
VMware platform to Hyper-V
Because vWorkspace supports both platforms, Coke has begun implementation with
vWorkspace now with an eye to moving to hyper-v in the future
Vision
–
–
•
Initially had VMware View implementation
Wanted better graphics rendering and acceleration
Also wanted ability to securely delegate authority to perform certain management functions
Assuming Coke had stayed with View, an entire rip-and-replace cost and challenge would
have been in play
VMware’s ThinApp was being considered, but because vWorkspace is now in place and has
native integration with App-V – likely Coke will deploy App-V in near future
Value
–
Initial sale was for 250 licenses, but Coke is looking to deploy 8000 more in 2010. The
upside for both Microsoft and Quest is intriguing
47
47
Quest Software and Microsoft Clinch Deal by Helping Customer
Save Money Over VMware
WinWire – Cox Communication
•
Pain
–
–
•
Power
–
–
–
•
Quest and Microsoft constructed a 200 license POC pilot
Potential to save over existing VMware and Citrix installations
Pilot VDI POC is Quest/Microsoft vs. VMware
Vision
–
–
•
Complete management functionality across current desktop infrastructure
Limited budget – seeking reasonably priced solutions
Because Cox is an EA/SA customer, only purchase requirements were Server 2008
Enterprise, VECD and vWorkspace
vWorkspace offers virtual desktop management suite with everything needed to
provision, deploy and manage across VDI, terminal services, and physical blade PCs
Value
–
Opportunity to test a cost effective option with more functionality, better security, and
more cohesive fit with existing Microsoft environment
48
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