The Cloud and Higher Education Bob Gill This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2012 Gartner, Inc. and/or its affiliates. All rights reserved. Moving Beyond Simply Turbo charging Through “Digitalization” • Not simply “the same, but faster or more efficiently”: - Analog leaders are executives who apply IT to create online versions of current institutional "business" models. - Digital leaders are technology-savvy executives who create new value and funding using digital technology to build new digital institutional "business" models that transform value, funding and performance Sustaining / Digitizing vs. Disruption / Digitalization In Higher Education •Supporting the Main Missions of the Institution in the Era of ERP? Support Processes (Admin.) Supporting the Main Missions of the Institution in Era of Consumerization! Educate Research Sustaining/ Digitizing Educate Disruptive/ Digitalizing Total Recall Automation/ Virtualization of existing capabilities Augmented Collaboration Adaptive Learning Instant Visualization ? Areas of opportunities in the near future! The focus today … 2 ! IT Market Clock For Higher Education 3 IT Hype Cycle For Education expectations BYOD Strategy Social Software Standards Gamification Adaptive Learning Digital Preservation of Research Data COBIT User-Centric IAM Learning Stack MOOC Mobile-Learning Low-Range/Midrange Handsets Student Enrollment CRM Web-Based Office Productivity Suites Organization-Centric IAM Cloud HPC/CaaS Mashups Open-Source Middleware Suites Open-Source SIS Social Media in Education EA Frameworks Big Data Open-Source E-Portfolios Social Learning Platform for Education Service-Oriented Financials SIS International Data Architecture Mobile-Learning Smartphones 802.11n Interoperability Standards Self-Publishing Open-Source Portals Affective Computing ITIL Game Consoles as Media Hubs BPO Intellectual Property Rights and Campus App Store Royalties Management Software E-Textbook Unified Communications and Collaboration Quantum Computing IT Infrastructure Utility Cloud Email for Enterprise Architecture Staff and Faculty SaaS Administration Applications Student Retention CRM Hosted Virtual Desktops Media Tablets Virtual Environments/Virtual Worlds Emergency/Mass Notification Services Open-Source Learning Repositories As of July 2012 Lecture Capture and Retrieval Tools Wireless aaS Technology Trigger Peak of Inflated Expectations Trough of Disillusionment Slope of Enlightenment Plateau of Productivity time Plateau will be reached in: less than 2 years 2 to 5 years 5 to 10 years 4 more than 10 years obsolete before plateau The Cloud Deployment Conundrum • While networked virtualization has paved the way for private cloud, many business users and consumers have bypassed IT and proceeded directly to public cloud resources Public Cloud IT Server Virtualization Distributed Virtualization Private Cloud • Capital expense elimination • Consolidation • Capital expense • Flexibility and speed • Operational expense, automation • Less downtime • Self-serve agility • Standardization • IT as a business • Usage metering • Increased flexibility (up and down) • Innovative application services How Can IT Remain Strategic? By Facilitating the Selection and Adoption of Internal and Externally-sourced Cloud Resources Film Forecaster PaaS Cloud Service Broker (CSB)* Providers are developing offerings across multiple segments, making market segments increasingly interconnected Business Proc. Serv. Information Services IaaS Application Services App. Infrastructure Services vCloud System Infrastructure Services Cloud Enablement Cloud Brokerage BPaaS SaaS Mgmt. and Security Cloud has a significant impact on every aspect of IT and how users access applications, information, and business services Which _aaS Model Is Most Attractive? It Depends on Who You Are RoW Viewpoint Enterprise IT Viewpoint Platform as a Service The rest of the world sees the cloud as a consumer service platform Infrastructure as a Service SaaS Platform as a Service Private Cloud Private Cloud Enterprise IT sees the cloud as an extension of its technology strategy BPaaS Infrastructure as a Service Public Cloud SaaS Public Cloud BPaaS Why Are Hybrid Clouds the Inevitable Future? Private Cloud • Self-service • Service standardization • IT as a business • Usage-based metering Hybrid Cloud • Blend of capital and operational cost • Control • Economics • Architectural flexibility Public Cloud • No capital cost • Total usage flexibility • Low barrier to entry Hybrid Cloud Adoption May Progress From the Inside Out … Stage 1: Stage 2: Server Distributed Virtualization Virtualization • Consolidation • Capital expense • Flexibility and speed • Operational expense, automation • Less downtime Stage 3: Private Cloud Stage 4: Public Cloud • Self-serve • Capital agility expense • Standardization elimination • Increased • IT as a flexibility business (up and • Usage metering down) Stage 5: Hybrid Cloud • Cost for steady-state loads • Flexibility for peak loads … Or From the Outside In Stage 2: In-house data center, colocation, managed services, and so on. Interconnection Stage 1: Public IaaS Business Seeks to leverage existing IT assets! Public Cloud Is Not ALWAYS the Most Cost-effective Option Public IaaS Monthly Cost Capacity Meets Demand Opportunity Cost Or Opportunity Lost! Private IaaS Wasted CapEx Cost is Capped but so is the Capacity! Work Being Done Economics May Favor Private Cloud For Inelastic Predictable Loads, So … "Buy the Base, Rent the Spike …" Intermittent Peaks Don't Warrant Overbuilding Economics Favor Fixed Capacity … Which Favors a Hybrid Model! Will You Be Able to Leverage the Expanding Choices in the Education Ecosystem? Does your organization have a documented IT sourcing strategy? Don't know 7% Yes 22% No 71% N = 119 Base: Organization currently uses internal IT sourcing Recommendations: Delivering on The Institutional Mission • How do you strategize when your competition goes from analog to digital? - Acquire a language for change that enables you to communicate the value of IT - Through visualizing the impact of Digitalization and Disruptive Innovation on the education ecosystem in general and your institutional business model in particular. • How do you execute when every commitment ties down resources? Disruptive Innovation Exostructure Services Digitalization - Build Flexibility For The Future - Through a sourcing strategy based on leveraging your Service catalogue and the Exostructure Recommended Gartner Research The Expanding Education Ecosystem: A World of Choice Jan-Martin Lowendahl, Bill Rust (G001931515) Digitalizing the Business Mark P. McDonald Andy Rowsell-Jones (G00233511) Predicts 2012: Technology Fuels Education on the Move Bill Rust and others (G00227430) Agenda for Higher Education, 2012 Jan-Martin Lowendahl, others (G00228835) Cool Vendors in Education, 2012 Jan-Martin Lowendahl, others (G00232015) Higher Education Sourcing Survey, 2012: Increasing Interest in OSS and Cloud Jan-Martin Lowendahl (G00233976) For more information, stop by Gartner Solution Central or email us at email@example.com.