Mary Jo Meyers, Wraparound Milwaukee

Report
WrapCT in Partnership with FAVOR
PRESENTS:
WELCOME TO YOUR LOCAL
COMMUNITY COLLABORATIVE
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WRAPAROUND MILWAUKEE’S VISION
STATEMENT:
To help build healthy and strong
communities by enhancing children
and families’ ability to meet life’s
challenges and to foster resiliency
and hope for a better future.
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WHAT IS WRAPAROUND
MILWAUKEE?
• Program which offers support and services to families with children
with emotional, behavioral or mental health needs
• Care Management Organization
• Responsive to family’s needs
• Strength-based
• Offers Traditional and Nontraditional mental health services
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
HOW WE GOT STARTED
• Federal Grant
• Reverse Trend of Institutionalization
• Pilot Project
• Partnering with Families and
Community
• Success lead to where we are today
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
VALUE BASE
• Build on Strengths to Meet Needs
• One Family - One Plan
• Community-Based and Culturally Responsive
• Increase Parent Choice and Family Independence
• Care For Children in Context of Families
• Never Give Up
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
PROGRAM COMPONENTS
• Care Coordination
• Mobile Urgent Treatment Team (MUTT)
• Community Resources
• Provider Network
• Families United of Milwaukee/Youth Council
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
HOW DID YOU GET HERE …
One of two ways:
1)
Enrolled following Court Order.
•
CHIPS, JIPS, Delinquency (Defined in Glossary of
Terms)
•
That court order usually expires after a year.
•
Orders may be changed or extended depending on
circumstances.
2)
Self referral – REACH (Reaching, Engaging & Assisting
Children (and families) )Program
•
Call Pauline Spencer at 257-7607
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
THEN WHAT HAPPENS …
• Assigned a Care Coordinator
• First visit with Care Coordinator
• Begin to get to know each other
• Identify immediate needs or safety concerns
• Go over enrollment folder including Family
Handbook
• Sign consents
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
CARE COORDINATOR WILL …
• Provide Phone Numbers
• Office
• Pager or Cell
• Emergency
• Supervisor
• Coordinate services with probation and/or bureau
workers and other team members
• Help identify resources in your community
• Attend school meetings (at parent request)
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
CARE COORDINATOR’S ROLE
• Meet with you and your family
• Weekly contact -more often as needed
• Help you assemble your child and family team
• Meet monthly - more often if needed
• Prepares written plan of care based on child and
family team meeting
• Within 30 days
• Every 60-90 days thereafter
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WHAT IS A CHILD AND
FAMILY TEAM
• A group of people identified by your child and
family who will work with you while you are in
the program.
• Composed of informal and formal members
who will continue to support your family after
leaving the program.
• Teams are used to make sure families get the
support they deserve and to make sure everyone
is on the same page.
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WHAT WILL BE EXPECTED OF YOU?
• State your Family’s Vision for a better future
• What would you like things to look like
in 6 mo. to a year
• Identify family strengths and needs
• Identify Child and Family Team Members to attend meetings and
assist your family as needed
• With the Child and Family Team Develop
• Crisis Plan
• Plan of Care
• Maintain regular contact with your Care Coordinator
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
PLAN OF CARE MEETINGS
•
•
•
•
•
Strengths List
Family Vision Statement
Needs Statements
Strategies to meet the needs
Crisis Planning for when times
get tough
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WHO CAN PROVIDE SUPPORT?
• Community Resources, Friends and Family
• Agencies available through the Provider Network
• Families United of Milwaukee/Youth Council
• Mobile Urgent Treatment Team
• Family Choice is
Mary Jo Meyers-2011
[email protected]
Paramount
Learning Collaborative
WrapCT.org
MOBILE URGENT TREATMENT TEAM
(MUTT)
• Crisis Response Team
• Psychologists, Social Workers, Nurse
• Available by phone 414-257-7621
• Meet with you at home, school, or in the community
• Hours
• 24 hrs. a day/seven days a week
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
PROVIDER NETWORK









Care Coordination
Medication Management
Outpatient
Individual/Family
Outpatient - Group
Outpatient - AODA
Psychiatric Assessment
Psychological Evaluation
Inpatient Psychiatric Care
Flexible Funding for
Special Needs
Mary Jo Meyers-2011
[email protected]
Daily Living Skills
Parent Aide
Job Coach
Child Care
Housekeeping
Mentoring
Group Home Care
 Respite (Foster Care,

Residential, Group Home)




Tutor

Recreation

Specialized Camps

After School Programs 
Crisis Stabilization
Learning Collaborative
WrapCT.org
Crisis Bed - RTC
Crisis Home
Foster Care
Treatment Foster Care
In-Home Treatment
Day Treatment
Residential Treatment
Transportation
ACCESSING INFORMATION ABOUT
VENDORS
• Families can access Wraparound Milwaukee’s internetbased Resource Guide
• You can search for services or providers
• You can look up information on provider’s
specialties.
• Instructions are in your packet; call the Help Desk if
you get stuck at 257-7547.
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WHAT TO EXPECT FROM A PROVIDER
• Participate in Child and Family Team Meetings
• Honest and open communication in a
strength based manner
• Provide agreed upon services stated in your
Plan of Care
• Provide ample notice in scheduling and
canceling appointments
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
FAMILIES UNITED OF
MILWAUKEE, INC.
• Advocacy for Parents and Children
• Offer Trainings and Specialty Groups
• Participate in child and family team meetings at the family or care
coordinator’s request
• Special Education Advocate – Chris Shafer at 257-6799
• Family Oriented Social Events
• Members of Wraparound Milwaukee Committees
• Assist with Trainings and Workshops
• Assists Mobile Urgent Treatment Team as needed
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WRAPCT YOUTH INVOLVEMENT
Mission Statement
“To Have Fun and Learn New Things”
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WHO ARE WE
• We're youth enrolled in the Wraparound
Milwaukee and REACH Programs. It doesn't
matter what agency your Care Coordinator
works for - the Youth Council is open to
everyone.
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
YOUTH COUNCIL BYLAWS
1.
Respect Everyone
2.
Take Responsibility to attend every meeting
3.
No Swearing
4.
Phones on Vibrate
5.
Group Accountability (team approach that we are all
in this together)
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WHAT DO WE DO
• The Youth Council is a youth run organization that has
monthly activities planned by the Youth Council
Board. The Youth Council's motto is "to have fun
and learn new things". Each month the Youth
Council will hold an activity that is designed around
that motto. This allows for all youth enrolled in
Wraparound Milwaukee and REACH to use their
leadership and creative skills. In the past we've done
activities such as bowling outings, summer picnics, car
washes and skating parties. We've also brought in
speakers to talk about things such as budgeting and
career paths.
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WHAT YOU SHOULD KNOW
ABOUT THE YOUTH COUNCIL
• Fun place to be
• It allows me to be vocal and to have people listen to
my ideas
• This is not forced
• Not therapy
• No one judges me.
• Don’t focus on the reasons that I am on probation or in
Wraparound
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WHAT YOU SHOULD KNOW ABOUT
THE YOUTH COUNCIL, CONT.
• I am seeing how I can use my leadership skills in a
positive manner
• Provides me new experiences and activities that I have
not done or may not have been able to too!
• You can take risks and be supportive
• Chance to show people what I can do
• Community Service/ raise money
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WHAT YOU SHOULD KNOW ABOUT
THE YOUTH COUNCIL, CONT.
• The Youth Council can be used in court. Judges will be
impressed. It has helped explain what youth are about
and helps show what type of leaders these youth are.
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WHAT HAS THE YOUTH COUNCIL
DONE FOR ME?
• Allowed me to be more vocal on my teams and not fear
what others will say
• Stand up for what I believe in and myself
• Made me think before I act
• Allowed me to be a part of a group and given me the
opportunity to feel like I belong to something and my
opinion matters
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
UPCOMING MEETING/ACTIVITY
SCHEDULE
The meeting and activity schedule for the Youth Council is
on the Wraparound Milwaukee website:
www.wraparoundmilwaukee.org
Scroll down to the Program Specific Information – and
select Youth Council
OR
Call Brian McBride at St. Charles Youth & Family Services
with your questions or ideas for future events.
Brian can be reached at 358-4120
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
HOW ARE YOUR MEDICAL AND
MENTAL HEALTH SERVICES PAID?
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WRAPAROUND MILWAUKEE
COVERS
 Mental Health Services
 Alcohol and Drug Related Services
 Inpatient Psychiatric Care
 Other Provider Network Services
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
TYPES OF MEDICAL COVERAGE YOU
MAY HAVE
• Medicaid (Title 19) and Badger
Care
• Private Insurance
• No Insurance
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
MEDICAL ASSISTANCE &
BADGER CARE
Continue
to use ForwardHealth Card
Physical Health and Dental Care

(Including hospitalization for physical health needs.)
Medications
Medical Transport Services

Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
PRIVATE INSURANCE
 Remains Primary Payor for covered physical and mental
health services
No Insurance
 Care
Coordinator will work with you to
determine if eligible for coverage
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
MONTHLY STATEMENT
• Will receive monthly
• Lists all Services
• Review for accuracy
• Questions or Concerns
• Call your Care Coordinator or the
Wraparound Finance Office
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
S
T
A
T
E
M
E
N
T
Mary Jo Meyers-2011
[email protected]
Parent Name
Street Address
City, State Zip
`
Learning Collaborative
WrapCT.org
HOW YOU CAN BE HEARD…
• Discuss your Concern or Complaint with
•
•
•
•
Care Coordinator
Care Coordinator Supervisor
Families United of Milwaukee
Wraparound Administration
• Written Feedback (In Enrollment Folder)
• Positive Recognition Form
• Complaint / Suggestion Form
• Grievance Procedure (See Handbook and Family Orientation
Folder)
• For assistance in logging a concern, complaint or
grievance call Quality Assurance at 257-6024
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
LEAVING WRAPAROUND MILWAUKEE…
• Transition Planning done ongoingly by Child and
Family Team
• Final Plan of Care
• Plan for Paid Services to continue using another
payor source
• Continue working with Natural Supports on
remaining needs
• Complete disenrollment documentation/surveys
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
HOW YOU CAN GET MORE INVOLVED…
• Attend Families United activities
• Help plan special events
• Assist with training
• Encourage your youth to be part of the Youth Council
• Be available to offer support to other families
• Participate on Wraparound Committees
• For More Information Contact Families United of
Milwaukee - 414-344-7777
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
Thank you for attending!
We look forward to working with
your family!
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org
WrapCT
LEARNING COLLABORATIVE
Our vision as a statewide learning collaborative is that all children,
youth, and families are able and capable of achieving optimal levels of
functioning at home, in the community, at school and/or work.
WrapCT Steering Team
•
Jan Bendall, Rushford; Ray Bieber, Child & Family Guidance; Tim Bowles,
SEMHSOC; Jill Coffin , U CF S; Dorothy Contrastano, FAVOR; Tim Cunningham,
Wellpath; Paloma Dee, NAMI, CT; Nicole DeRobertis, MFCGC; Hal Gibber,
FAVOR; Victor Gonzalez, Wheeler Clinic-Hrtfd; Gabrielle Hall, Clifford Beers; Mary
Held, Waterbury FFP; Katy Keegan, West Haven – Bridges; Virginia Lopez, Child &
Family Guidance; Tim Marshall, DCF; Tabor Napiello, Wheeler Clinic-Plainville;
Kristen Penta, Bridgeport Schools; Mark Plourd, Wheeler Clinic-Hrtfd, Cheryl
Tedesco, Child & Family Guidance; Paige Trevethan, Bridges; National
Consultants: Verneesha Banks, Wraparound Milwaukee; Mark Horwitz, Westfield
State Univ.; Mary Jo Meyers, Wraparound Milwaukee
Contact information for WrapCT: Tim Marshall 860-550-6531; [email protected]
Contact for training material: Mary Jo Meyers 414-251-7521; [email protected]
Mary Jo Meyers-2011
[email protected]
Learning Collaborative
WrapCT.org

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